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Reviews for Dicicco's Italian Restaurant in Kingsburg, CA

Joseph Troncozo 1 year ago
1

The past few times when ordering take out the service was less than desirable but today it was to the point I'm sure we most... likely work be back. Placed a to-go order at 4:22pm and was quoted 20-30 mins. Arrived and paid for the meal at 4:45pm and wasadvised that it would be another 5 mins because the soup wasn't ready yet. I was fine with this and sat down. After not beingable to get the attention of the waitress I spoke to another waitress at 5:22pm and was told "the soup isn't ready and you'llneed to talk to the other girl because I just got here". When I finally was able to flag the original waitress down she againtold me "the soup isn't ready". I reminded her I ordered over an hour ago and that she had told me 45mins prior that it would bea 5min wait (being that it was now 5:30pm). I was then told it was because they had to make a new batch of soup and she didn'tknow if it was ready. I asked her if she could please check. A few mins later my order was brought out, not by her but by theother waitress with no not a single word said. No apology, no thank you for your patience, just silence as if it was aninconvenience. Communication was lacking, I would have appreciated being told if they were making a whole new batch that wouldtake 45+ additional mins. I could have removed it from my order or chose another soup. Instead I was left feeling ignored and asthough I was a bother for asking for an update. Another customer who was waiting said I was more patient than she would havebeen. Unfortunately my patience for this location has run out. Read more

Shawn Callison 1 year ago
4

Had the vegetarian calzone at the Kingsburg location. It was really good. Just would suggest they saute the veggies first so the... bell peppers are a little more done and the mushrooms release a little juice before cooking it in the calzone. When cutting itopen, it released a lot of liquid. But the sauce was good and there was lots of cheese. ???? Read more

Thayne Moffitt 1 year ago
4

Pleasant dining experience. Comfortable dine in with good service. The minestrone soup was excellent. Good portions and... reasonably priced. Read more

James Mattern 1 year ago
1

Update 8/13/22 Told 15 to 20 minutes for pickup. Been waiting over 40. Update 3/21/22 I have ordered 3 times since the owner... has reached out to me. All three times the service has been far improved, and the food is of the highest quality. I am happy tosay that I see good changes, and I hope that it stays this way. ------ My family loves their pizza, it is delicious. Howeverthe service for the last several months is appalling. I have once been placed on hold for 45 minutes. I have several other timescalled and they don't answer. Today was the final straw however. I placed an order for pickup. Called ahead an hour. Went in topick up and they didn't have my order. It then took 5 minutes for someone to conform they didn't have my order while leaving mestanding in front of the store. They didn't even just tell me, I had to ask. This place has become trash, and they don't careabout their customers. I will not return. Nickolaus I came in with my wife to speak to you. A boy came up to the counter andasked us what we needed. I asked for you and he said "he just left would you like to speak to him?" I said "yes, he told me tocome in and talk with him." He then mumbles something under his breath and walked away to clean a table. He never acknowledgedme or my wife again. Read more

Elissa Gordon (G G) 2 years ago
5

My friend & I wanted pasta so we went to DiCiccos which was my first time at this location; have been to other DiCiccos at other... locations. Staff was friendly, prompt & our meals were on point???? chill vibe our waitress was great & the gentlemen at thecashier counter was so nice to bring me a plastic bag for my leftovers to go into cuz he said he didn't want the paper bag thatwas given by my waitress to rip on me. So very courteous & I loved that so I will be returning since I now know this DiCiccos isnear Hanford where I live. And my Momma & I love their Scarface even surprised my Mom when I got home with an order of Scarfacefor her since she hasn't eaten at a DiCiccos since the one operating in Hanford closed so that's been years. Our tummy's werevery happy! ?? Read more

Niloufar Eshraghi 2 years ago
5

This restaurant served delicious meals and provided excellent service. I would strongly suggest it to anyone who enjoys Italian... cuisine. Read more

Alicia Learn 2 years ago
5

The service was friendly and prompt. I very much enjoyed my food! My boyfriend wasn't a huge fan of the dish he ordered, but... only because he doesn't like mushrooms. Otherwise, if you're a fan of cheese and sauce, you'll love this restaurant! Read more

Michele ?DIZZY? Bloom 3 years ago
4

Good Food. Friendly Staff..It was very nice to be able to Have dinner inside a Restaurant..