Reviews for Chipotle Mexican Grill in Kingston, NY
Staff highly unprepared for typical dinner rush time. Out of tortillas, black beans, chicken, guajillo steak, medium salsa, and... guacamole. The staff on the line taking food orders were pleasant and apologetic about the inconvenience, but the one who seemedin charge of cooking could care less and was visually not bothered by this. Half the pork order I received was skin and nonedible. The trash cans were also overflowing so overall I will not be returning to this store and was charged full price for my?experience?. Read more
You go there late, they have run out of toppings and meat. You go during prime time, they?re out of toppings and meat. You go... early , like today and they don?t have toppings or meat. This time they said ?not yet? to peppers and onions at1145am. Doesn?t matter what time of day - no one ever stays on top of refreshing the front counter. Always have one personworking, slow as hell. Idk what goes on at this franchise but it?s by far the worst I?ve ever been too. Get it togetherchipotle! Side note. The girls at register are always super friendly and pleasant Read more
10/20/22 Service is very bad. Serving line dirty.. A a bunch of young Chipotle employees just hanging out, laughing, joking,... walking around, and literally carrying on like young unsupervised teens ...... all while ONE guy makes food for a long line ofpeople. The place needs an adult Manager. A real shame this Chipotle location is so bad. Forgot to mention >Employee"Zachary" stood there and told a woman in a cocky, condescending manner, to go online to Yelp or Google and complain if she wasunhappy with things at that location. Read more
Serious lack of leadership among staff. I watched a bunch of young people just hanging out, laughing, joking, running around,... and literally playing like children in the back while ONE guy makes food for a long line of people. My family and I stood at theregister for several minutes while many people in the back seen us and avoided us. I hope someone gets some "adult supervision"in there... oh yea and the place is always filthy! Think I'm done spending money here. Read more
I got two bowls with my son. You have basically force them to put food on the bowl. The steak garlic guajillo, was good but... they didn?t want to put enough on there I don?t know why and it?s not cheap it?s expensive like 13 bucks for that bowl. Theydidn?t have any chips, so you can?t get that. But I get it some supply chain issues. But no vegetables either? Then I got tothe check out I got this food and I had to ask for a tray, and the person looked at me like they were annoyed. The lobby wasdefinitely dirty, like you should throw some people out there to clean up. And really not that busy for Saturday afternoon. Their product is pretty good but this is a consistent theme throughout their restaurants. It?s hit or miss. It just seems likethey don?t have enough management to make sure that things running the way they supposed to be. Read more
It was tasty but I felt $18 for a bowl of rice and a scoop of meat was a lot
I was eating my burrito when suddenly I felt something hard in my mouth. It turned out it was a large hard piece of plastic. I... wouldn?t be writing this if I had swallowed it. Don?t come here. Terrible experience. Read more
This location will not put meat in your order. It was a good location a couple years ago but they seriously put like 4pieces of... meat in a burrito and the rest is just rice and beans. I will not be getting food here anymore Read more