Reviews for East Side Mario's in Kingston, ON
Much better than my last few visits! My last few visits to this location have been subpar. But this time it turned around... heavily. Server was great! Wish I had gotten her name. Great service. Brought refills. Didn't even have to ask. Calamari wasperfectly cooked and not chewy! Impressed! Read more
The staff were fantastic!! The location was clean and well maintained. Mel-a-knee was the best wait staff I have had at any... location...the food was tasty and portions were large...we will be back again... Read more
First time at East Side Mario's, didn't really know what to expect. I liked the soup and the fact that it was all you can eat... bread, soup, and salad. The main dishes didn't impress at all, I got the carbonara but it tasted like Alfredo instead. Couldtry it one time just to know what it offers but most likely won't be visiting again. Read more
Enjoyed a luncheon with family. Had a personal pizza with pepperoni sausage and olives. Thin crust lots of toppings. Unicorn... smoothie was delicious sweet tasting though. Chocolate caramel fudge with vanilla ice cream was great and big enough to sharefor two. Server was friendly. Great time. Read more
I haven’t been to an East Side Mario’s in 20 years and nothing’s changed. But that’s OK because if it ain’t broke,... don’t fix it. I think the menu is deep, service is great, and the prices are fair. Read more
Definitely not worth $75 order for takeout. Cauliflower pizza and pasta dinner for 2. If I could give this place 0 stars I... would. Food was cold, portions were small, barely any sauce on pasta. Look like vomit really. The pizza taste burnt. We hadaccidentally order the food for 6:45 online. I called right after to change the time, but I feel like the food was probably madeat the original time and left to sit. Tried calling the restaurant to let them know, but no one answers the phone. Needless tosay, will probably never go back there. Read more
Worst East side Mario‘s experience ever. First they try to rip me off with a 32 ounce pitcher of beer. When I questioned my... server Gina, I was told I was wrong. After escalating the issue to the manager Owen, he brought out 2/2 beers to bring up theounces to the standard 54. We ordered Parm sliders which came with 1/3 the regular amount of chicken. I again spoke with themanager and he said he would raise the issue with the kitchen, but no compensation was offered. If you want to eat at East SideMario’s in Kingston, take a few extra minutes and drive to the one on division Street. At least they are not ripping off theircustomers! P.S. our server Gina never said thank you one time and her rudeness made us feel uncomfortable. Brutal! Edit: Gaveback a star because corporate called and gave me $20 gift card. Read more
Decided to dine in since we had ordered skip one night and enjoyed it. Brought our family of 5 it started out strong with... minimal wait on getting our drinks and food order placed. However that’s where it took a turn for the worse. I had ordered ahouse salad and soup for my mains which came out at the same time as everyone else’s starters which ultimately left me sittingthere awkwardly as everyone else ate, after an ungodly long wait for their mains. Even after waiting so long the pastas wereboth rubbery and dry making 75% of the dishes inedible, the pizza that came out was okay at best. One of the kids said theirswas “meh” and the other commented saying “it’s dry, even the pineapple is dry”. My house salad I ordered (due to thefact I’m vegetarian) had a hair in it when I arrived which I decided to just eat around since our server/bartender was nowhereto be found. Later found bacon in it at which point I called it quits, the tomato soup I ordered tasted like glorified tomatosauce. Overall was a waste of our time and money, won’t be back and won’t order take out again due to the fact they clearlydon’t care and have subpar kitchen standards. Our server saw the untouched food and not so much as asked how anything was,not even once. Save yourself this experience and call it a pass. Read more