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Reviews for ITEA in Kingston, ON

Kohl 1 year ago
5

Amazing 100% recommend you go there for the best bubble tea! The pearls arent hard, the tea was never sour. My order was never... mixed up or mistaken. Fast, quick, efficient, and never slow. Read more

Serena S 1 year ago
4

The tonkatsu ramen and calamari were okay. I think it's the bubble tea that's worth getting here - lots of flavours to choose... from with fresh, chewy tapioca. I wouldn't mind coming here again to try their other ramen. Read more

Ziqi Guan 1 year ago
5

Really nice curry chicken bento and milk tea. Definitely recommend ????

Troy Desa 1 year ago
5

Small business, expect some wait time especially if it's fresh? Maybe not for you, but I've always had a good experience with... the food. They make some decent Ramen in a city with the most resto's per sq ft, but not a single solid Ramen spot. Agreed thatthe price is steep. Read more

Trish Thompson 1 year ago
5

It's a small place with big heart! AMAZING food every time and always follows the special instructions perfectly! Staff are very... pleasant and great to deal with. My favourite spot in the city for ramen! Read more

ashology 2 years ago
5

Their chicken katsu curry is amazing! I did not expect it to come with the amount of sides it did but they went above and beyond... with their service! Read more

Naoko N. 2 years ago
2

Sorry to say this?but we waited for so long to take out not great food:(. If the food is worth the wait, which we were... expecting, it is OK. After having waited for 45 mins, we got?. A chunk of noodle which was just like freeze dry ramen. It wasHokkaido miso ramen but other ramen we ordered had exactly the same ingredients except the colour of soup. Not spicy as thedescription said. No bean sprout but only some corn and green onion. And memma which was not chewable. The matcha cheesecakewas so tiny and hard to believe that we paid $7 for it. By the way, the price on the board in the store is not updated. Everything is 30% more expensive. Just a disappointment after paying $100 for this dinner ????. Read more

Justin Tobias 4 years ago
5

I first went to ITEA on May 19th, 2020 and it was my first ever experience at a bubble tea shop. I went in with only a loose... idea of what to expect and what I wanted (and that was a taro milk tea which was recommended to me). I went in, placed my orderand was told that they were unable to complete it because they were out of some of the toppings. I didn't think to ask what Ishould get in the event that taro milk tea wasn't available, and I certainly didn't ask what taro milk tea was. I was worried Iwas going to end up with a drink that I didn't particularly like because I'm the kind of person who hates going into anestablishment without knowing what I want but the young lady behind the cash was quick to offer me similar choices to what I hadordered, and I ended up getting an up-sized taro milk tea with pudding which I really enjoyed (and continue to order). A longstory short the customer service was great and greatly appreciated. Read more