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Reviews for McDonald's in Kirkland, QC

Craig Brummell 1 year ago
1

Poorly run location. Self service kiosk out of paper. Understaffed, poorly trained personal. Waited forever for 2 coffees.... Mentioned to the counter person thst they were out of paper in the kiosk, and she just shrugged. Coffee was old and staletasting. Not my 1st bad experience with McDonald's in Walmart, which would explain why a lot of them have closed. Not sure whyMcDonald's is allowing their reputation to be be run through the mud by these poorly run locations. Read more

Sarah Cormier 2 years ago
1

I tried to pay with my phone and he said it was declined so I paid with my card and then few days later I receive a notification... that I was charged twice for the same meals Read more

Melissa Lockey-Chatham 2 years ago
3

Very small, very busy. I've never seen more than 3 people working here at a time, when they probably need a minimum of 6... employees/shift. Employees are doing the best then can, but of course, things suffer when you're understaffed. Read more

Jason Chiasson 2 years ago
4

Coffee always been great and hot. Honestly it's not as common as one might think, this location actually pretty consistent with... quality. Read more

Gibrane Khoda 2 years ago
4

Service was good considering the number of people there.

michael sanderson 2 years ago
4

I chose my food on the electronic menu , got my number for my order , waited 10 minutes, still nothing , so I inquired ,was... informed after that although I ordered I had to pay before they would prepare it , so had to wait another 5 minutes. Read more

Kid JL 2 years ago
3

The service is sometimes slower but they are always friendly and polite. The place is surprisingly clean for a McDonalds. The... food is warm most of the time, not hot. Read more

Mary Stranges 5 years ago
1

We went in around 7:30pm for a quick meal 1st time eating at this location we are new to the area. 3/4 of the restaurant was... blocked off it had been cleaned and closed. Store doesn't close till 9pm. ?? The mc chicken sandwiches were either overcookedor had been sitting for hours they were really hard, and had very little sauce on them. The Apple pies were definitely theresince the morning or the day before they were really hard and all dried up. Shame on the staff for letting it go this bad. Theonly good thing was the Fries that we had to wait for and cooked while we waited for them. Read more