Reviews for Restaurant Boustan Laval in Kirkland, QC

I ordered pita beef shawarma and they gived me chicken shawarma. And once I asked him to change them , he removed chicken and... put beef in same sandwich without using any gloves. Read more

Tried to order online it did not work. I tried few times. I called the store the girl said I could ordre by phone. She started... by taking my phone number and the adress and than she said I'll be back in a second. She kept me on hold 20minutes and she hangup. I was calling from work! I called again. She said yes we're busy , no sorry, nothing. Again she said hold on 2 sec. I waitedanother 10mn and I hang up. I calld and asked for the manager. She suddunly had time to listen and said she can t pass him he isbusy. I asked if busyis serving customers, I am one! She took my order with so many mistakes making me repeat so many times. Itold her I am ordering for someone else and I want to pay with my card. She said ok and she hang up without taking the cardnumber! I called her and explained again what I wanted. She took the card number, never my name or expiry date... and said I llask the manager, and hang up! Obviously no delivery was made! I called an hour later and she said we can t make a payment byphone! I aked why she didn t call me and of course she said she called twice and there was no answer!!! No one called me! Read more

Terrible service, overpriced, and just not good food. Everytime I come to this location, they find a way to mess up the order.... They never apologize or offer to make things better. I strongly don't recommend this place. Certainly not going to this placeagain! Read more

Excellent food. Fresh tasty salads and plates. Moreover quite helpful and cheerful staff. Mahmoud kindly and patiently took the... time to customize each one of our plates. Thanks a lot! See you soon. :) Read more

I make detours to go to this particular Boustan. The chicken is very tasty. The lady at the cash is the sweetest! Very polite... and good manners. The phone rang and asked for my permission before picking it up. Bravo :) et Merci! Read more

Highly recommended this location!! The food is fresh, delicious with good portion. I had made a rush group order to be ready at... noon. The staffs are very kind and very professional. With limited preparation time, they had delivered the orders ontime. Thank you guys! Read more

Add their delicious garlic potatoes along with the tender beef and chicken, cheese and gravy and you have one of the most... flavourful poutine. It's soooo delicious and rich in flavour, every item in this poutine taste very good together. You have somany flavour in your mouth, it's mouthwatering!!!! With the tahini and spicy sauce, this poutine is perfect. Their pitas arealso very delicious. I gave them 4 stars because sometime they don’t put enough meat or chicken!! Read more

I highly recommend This Boustan Location and feel that it is honestly not only the cleanest most well kept well run Boustan... establishment in Montreal, their Quality and consistency is 2nd to none. Tastiest Shawarma this side of Beirut!!! Staff ispleasant/courteous and extremely fast and efficient...Great Job Boustan St-Charles!!!! Read more