Reviews for McDonald's in Kirkwood, MO
Trying to order before they close at 11pm and they said they can?t serve anything but Uber eats or grub hub orders. Staff was... not friendly and not helpful. So I went to Taco Bell and they had great service. Read more
Food always tastes old. Sat in the drive through for twenty minutes for two hamburgers and a six piece. I will say the lady at... the front register is very nice Read more
Love this McDonalds, but can someone please learn to run a line or go back to one order station. Last 3 visits they can?t figure... out how to alternate cars and at time seem to quit taking order from whatever line I?m waiting in. If you can?t figure out howto run two line for the love of God please go back to one line. Then at each window they ask you 3 times what your orderwas?because they know that no one is in the order they should be in line. It?s ok if this happens once in a while? but it?sthe norm at this location. Read more
If I could give it 0 stars, I would. We pulled off the interstate to get dinner for the kids at 7pm on Sunday. The lights,... screens, and menus were lit up. We waited to order at the drive thru for about 5-10 minutes, and while we were waiting another12 cars lined up next to and behind us. No one ever came on over the speaker. I pulled up to the pay window and knocked loudlyon the glass, but again no one responded. We tried calling the restaurant 3 times, no answer. As I pulled through the pick upwindows I could see an employee pressed up against the wall near the kitchen and 2 more nearby talking, but none of them wouldacknowledge the people in line at all. We left, and went to another McDonald's nearby which was closed?! So, in total we wastedabout 40 minutes getting no food for our kids. What an epic disappointment. Read more
Just wanted to share my experiences on a Saturday night. Went through the drive thru and ordered a coffee. The young lady on... the intercom took my order. When I finally got to the window she said the mechanic was off. I then just asked for a cup ofcoffee. The person from up front yelled back no coffee!! Aren't they supposed to make COFFEE! Losses servvvvice! Verydisappointed! Read more
Could have been better. And I'm not picky. I love the spicy chicken sandwiches . The lady repeated my order for me to verify it... was mine and checked the bag. Problem is when you order two sandwiches ya should receive two.nobody wants to drive back for thatstuff. But maybe I should have checked myself... Read more
Dirty and not tasty at all. Food was terrible. Medium and large fries were the same, almost warm and without salt. Burger was... also not freshly prepared. Spilled drink was on the floor when we came and nobody cares for 20 min while we where there. Dirtytoilet. Rap music was playing. Strongly not recommend to visit. Read more
Gentlemen who gave me food-very friendly!!! However, I've never encountered a more rude person to take the order. KS#13 needs to... learn how to be civil! Couldn't believe her tone and rude comments. Never expected that! Read more