Reviews for Dunkin' in Kissimmee, FL
This place was terrible. Waited 30 minutes total to get our food and they skipped over our order. They stopped taking food... orders because they couldn?t keep up. I wouldn?t recommend this place if you are in a rush. Read more
If I could give them no stars I would!! I'm heading to airport stopped here n ordered hash browns when I opened bag only 3... pieces in bag n drive thru employee was rude!! Horrible experience it's too early to get this kind of service!! Do not recommend Read more
you don?t have a strong team because you don?t train people. unpaid video training does not count as training. and before you... argue, i have voice memos of you admitting it?s only videos and that you?re asking employees to do it off the clock. you love saying ?i can?t have you coming to me talking ?bout idk how to do this and that? but babygirl did you train anyone to do thisand that? no. instead you said ?make sure you watch videos on your break or after your shift? who?s doing all that unpaid?who? and on top of it you were too scared to call and let your own employee go? you took her off the group chat and stoppedscheduling her instead? she had to call you? embarrassing. Aaron is this your store? is this your team? a reflection of thebest you can be? embarrassing. do better. Read more
I have ALWAYS been unimpressed with this Dunkin donuts location. Also giving numerous chances. My orders have always been messed... up 90 % of the time. Then one day I go because I am running late for work. I order a plain bagel with cream cheese to find apiece of plastic in my bagel after eating most of my bagel I was completely disgusted. I should have taken a picture to uploadbut I just threw it away. I WILL NEVER GO BACK TO THIS PLACE. I RATHER GO HUNGRY. PLEASE PEOPLE DO NOT EVEN BOTHER Read more
Really wish I could give zero stars I waited in the drive thru for 10 min not moving a single car space. Every dunkin' we have... gone to has been a very terrible experience lately. We drove around to go inside 3 people waiting in line I glance over at thedonuts to see what I have to choose from and I kid you not there are no donuts it was 10:30am on a Saturday. This experience hastruly ruined a great morning. Had to walk out. Please dunkin' get your stuff together or go out of business and let someone takeover that knows how to run a business properly. Read more
The Sunday opening crew on 4/17/2022 was super awesome. They had a rough start in the morning and were working hard to open.... They truly put an excellent effort in on a day that would be busy (Easter Sunday). They were so kind and helpful. And fastrabbit speed service. Thank you much for a great experience. Please give bonuses to employees. They are well deserved. Read more
Visited this location on Sunday February 9th for an afternoon coffee while my partner and I ran some errands. Our total time in... the Drive Thru was 13 mins for two iced coffee and a doughnut we didn?t get charged for with only one person a head of us whogot one drink fairly quickly. When we rolled up to the speaker the order taker, a girl who we later learned wasn?t wearing aname tag or her MASK, was laughing at the person ahead of us because they apparently didn?t know how to order. So we place ourorder fairly easily. When we got to the window we had to re order our two drinks and doughnut because that was not put into thesystem when we ordered them. After 5 mins of making our coffees we finally get them and they of course forgot the doughnutbecause that was put into the system for the second time. Overall our order was correct, besides not getting charged for thedoughnut, but the service was awful. The employees were not wearing their masks, they were extremely rude, and clearly didn?tknow what they were doing. Will not being going back to this location ever again and I suggest that you don?t either. To themanager of this location, we are in a pandemic and if you wish to be open and serve patrons please enforce proper safetyprotocols! Read more
The radio inside is way too loud playing generic pop music. The music is actually intrusively loud. It doesn?t stay in the... background. You will find the ?aye oh aye oh aye oh but if you close your eyes? Gangnam style, counting stars, whatever,encroaching on whatever you are trying to do even if it?s just to eat. Ruins the atmosphere one would desire for a morningcoffee. Read more