Reviews for Pizza Hut Express in Kissimmee, FL
Food was affordable and always hot and fresh. They?re wicked nice too
The guy closed me off even though it was 5 mins before closing. Extremely rude person. He would not take my order despite me... showing him it was still considered open. A manager needs to come onsite to this Pizza Hut and train this person ASAP. I won?tstop spreading the word until this is done Read more
Ordered pizza combos, cheese sticks, apple pies, and wings and waited over an hour to get food. Me and my friends were the only... ones there when we ordered and an entire group showed up right after we ordered. Instead of doing our orders first,or simply afew at once, the worker took over 10 orders at once and proceeded to do them before ours. One of my friends had to wait 10minutes to pay because the worker just walked away from the register. The worker also took orders, started food, took money fororders while making food, and didnt give anybody food for over half an hour. When food finally started being passed out, wedidnt get all of our food until over an hour after we ordered, and even then, the worker gave my apple pies to someone else inthe confusion. At the end, the worker gave me an extra batch of cheese sticks, but only after giving everyone else who orderedcheese sticks theirs, and then bringing out one last batch, asking if anybody ordered them, looked at us, looked away and saidlast call, and finally gave them to us. And even after all of that, the worker burned my friend's pepperoni pizza and said shedidnt have anymore to re-make so she refunded him. I regret leaving a tip. I thought at first she was being overloaded but afterall of that, I beleive it was her fault. Read more
My food was good. The gentleman had his ear buds in. I do understand he had just opened up. He was by himself so I just think he... wasn't ready to take our three orders. Read more
No one was at the counter. There was a sign that said will return in 5 minutes or less and after fifteen minutes no one still... showed up. Read more
Sorry for the long review but at this point, I'm looking to any platform to express my lividity and rage. Honestly, if I could... give 0 stars, I wholeheartedly would. Never in my many experiences of ordering pizza have I seen such atrocious and negligentservice. I decided to order pizza for my son's birthday like any loving father would. However, my son, his friends, and I havebeen severely disappointed by the "service" that was offered. After waiting for two long hours, most of his friends were readyto leave and they were leaving hungry. It was an embarrassment for me and my kid as the pizza place repeatedly put us on holdand even hung up on our call. The cashier was lethargic and careless, not paying attention to any details or even getting ourorder right. Soon, they simply forgot. My son, who is turning 5, displayed more maturity and responsibility than the workers atthis franchise did today. After he said goodbye to his disappointed friends, I, as a father had to look at him in his tearfuleyes as he sobbed, "Daddy, all I wanted was pizza..." For all those that look to order, you should rather starve than eat atthis disgusting pizzeria. ALL I WANTED AS A FATHER WAS TO SHOW LOVE TO MY SON AND HIS YOUNG FRIENDS BY OFFERING A SIMPLE MEALAND THE WORKERS TODAY ROBBED ME OF THAT OPPORTUNITY. HOW can I possibly explain to my 5 year old son that sometimes bad thingshappen to good people who do no fault of their own? Read more
We tried ordering a pizza and received really poor service, especially from a male worker. He gave us unnecessary attitude and... even appeared a bit racist towards us (we?re hispanics). We didn?t even bother finishing our order so I?m not basing my ratingupon the food, but the service was terrible at the time that we went. Read more
Wife and son ordered a mini pizza, breadsticks, wings and a drink. No refills on the soda, told after and the counter person... refused to give a small cup of water to my son. Was going to order something as I showed up late. Anyone that heartless to acustomer to turn down a basic cup of water dosnt deserve anymore business. Read more