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Reviews for Tim Hortons in Kitchener, ON

adam volpe 1 year ago
1

They haven't been able to make a single correct coffee over the past 10 purchases. In addition, double toasted bagels aren't... even passable as being toasted a single time. Terrible quality of products from here. Read more

Ken R 1 year ago
1

As a employee of the hospital I can say the competency and professionalism has dramatically decreased to a point where I would... rather Uber in from a different location then be subject to such disrespectful service. Read more

Dirty Scotsman 1 year ago
1

Talk about being rude to a customer. The lady making my breakfast must have been in a lovely mood cause Ms. Happy was... complaining about the fact I was in the wrong line and suggested the server make me move over rather rudely. Laughable whenthere's no one in any other line. I'll stand where I please, just get my coffee and breakfast that I paid for. If they don'tlike that then I'll get it from Louisa St instead next time. Read more

Adam Pronk 1 year ago
2

Let?s start with the positives. The guys are nice. Let?s move on the negatives. There are many. First off grinds in the bottom... of my iced coffee? Okay. Second, stale, uncut, barely toasted bagel. Third, no napkins. Fourth, the employees don?t seem verypassionate about their jobs. Read more

Karen Colalillo 1 year ago
1

Your supervisor Jason was very rude to my mother and granddaughter then to myself. I asked for a sleeve, he ignored me. Told me... my coffee was at the end and it wasn't. When I asked if it was my coffee at a different teller he answered very harsh. Peoplecome to the hospital for different reasons and don't need this kind of treatment. Read more

Keddybear 1 year ago
2

Since the new hours have been in place the competency has drastically dropped. Wait times are so long a lot of nurses leave the... line before getting their order taken. New staff who are unfamiliar with the till and how to make various food items. Unsure ofwhy they now close at 6pm. Read more

Troy Chenard 1 year ago
5

The employees at work at this Tim Hortons are extremely respectful and polite and prepare your order as soon as I can. This... Tim?s in the hospital is extremely busy and constantly pumping out orders sometimes they get behind but that?s completelyacceptable given the environment. 5/5 for the food and the quality of the customer service Read more

Giinaamarie 1 year ago
3

I understand it?s a hospital, it?s very busy and I?d like to think the staff are trying their best. But a lot of the times I... notice they are dragging their feet :| My coffee taste burnt most times. Hopefully they can work on keeping it always fresh.Let?s hope they can do better. Read more