Reviews for Cracker Barrel Old Country Store in Knoxville, TN

Cracker Barrel is a great place to grab a bite to eat. Country cooking and all the fixins. This location has easy access, plenty... of parking and easy exit. Inside, you will find a great friendly staff that stays on top of your dining experience. Cleanrestrooms are also a part of the package at this location. I would go 5 stars but the only critique I have for all crackerbarrels is the location of the bathrooms. I know they placed them for convenience but if you are there to eat, you have to walkthrough the people shopping and tight aisles to get to them. Food was excellent and service was very good. I had Mommasbreakfast. Bacon was crispy, eggs were cooked as requested and the French toast was very good. Read more

The food is good if you get what you ordered. I've been two times in the past two weeks. At least three of our orders were wrong... both times and it wasn't a complicated order. Most of the servers are nice as far as that goes but it's definitely not ourfavorite place. Read more

Do NOT order online to this Cracker Barrel! The entire experience was a disappointment. When I arrived to pick up my curbside... order, the restaurant sent me a link to let them know I had arrived. I filled it out and submitted it. After waiting in theparking lot for 20 minutes, I finally got fed up and called, and they had never received the notification. When they finallydelivered my food, it was barely warm, and had obviously been sitting out for some time. Also, even though I ordered crispybacon, it was fatty and limp, and the French toast was completely burnt. I am extremely disappointed, and I will not bereturning to this Cracker Barrel. Read more

We got the fried beignets for the appetizer they were very good. The meals were good, but the biscuits were a little over cooked... and the corn bread didn't have much flavor. Over all it was good. Staff was very friendly. Also the gift shop was the mostreasonable priced one I've seen in awhile and I got this cool cup for only 6$ Read more

That was probably the Best Cracker Barrel we've ever eat at. Clean, friendly, hot food, Great taste. Med friend eggs made to... perfection. I could go on and on but I'll quit by saying I'd give it more stars if I could. Read more

I don't want to think the poor service I received was due to my race, because I hate to hear of people doing this but I had the... poorest service I have ever received in my life here. We were seated promptly but it took 20 minutes for someone to come andtake our drink orders. Our food order was taken at the time our drinks were ordered. The food came at a reasonable time but onlya portion of it. The broccoli was not brought to the table nor the bread. We were given bread to go and a refill of drink. Thenthe broccoli was still on the ticket. The reason I brought up race was because everyone else was white and everything I saw themget was immediate. The food was delicious but again the service for us was poor. I have never experienced this treatment fromany other Cracker Barrel. Read more

I had the steak cooked medium rare and it was perfect. The carrots were absolutely amazing as well as the okra and mac and... cheese. Outstanding restaurant for the price all over the country... Read more

My wife, mother and I had lunch together after church around noon. We were told there would be a 20 minute wait to be seated.... After a 30 minute wait we were seated, and Ethan our server was quick to take our drink orders. And we received them about 10minutes later 2 ice teas and 2 ice wates.. Mom wasn't ready to order her meal at that time and Ethan told her to take her time.So he returned about 12 minutes later and we placed our food and bread orders. It took about 14 minutes to get our biscuits andcornbread. The biscuits were a little under cooked. The main entree came out about 20 minutes later. Our server explainedapologetically that the restaurant staff was short handed. The food was hot, fresh and tasty. However, my daily special was potroast beef and though flavorful the meat and vegetables were not properly prepared before cooking (they were not cut smallenough for the fork or spoon). My house salad was fresh, and well prepared. My mom said that her coleslaw was a bit tough butthe flavor was good. She had ice water the veggie plate with corn, mashed potatoes, coleslaw and cooked apples. My wife had icetea the chicken fried chicken with mashed potatoes, green beans and cooked apples. She said they were good. And I had the potroast beef with the house salad and both ice tea and ice water. The staff on hand were helpful even though they were very busy.My suggestion is to come back when the crowd is smaller or when they have hired more help for the servers. Read more