Reviews for Cracker Barrel Old Country Store in Knoxville, TN
This place can be rather hit or miss. However, tonight was great! Our waitress, Danika was absolutely amazing! I cannot say... enough good about her! She was friendly and attentive. One of the best waitresses I've run across in dining! If you go, hope youhave her as a waitress! Read more
If you are Gluten Free and are looking for a filling breakfast then Cracker Barrel is NOT for you. Although I like the... simplified breakfast menu, biscuits and gravy are on all egg and meat dishes. Unfortunately, you can't substitute grits, applesor any other side dish for biscuits and gravy. I ordered my egg, my meat, picked apples for a side and wanted to get gritsinstead of biscuits and gravy. Grits are a lot cheaper than giving me 2 biscuits and a bowl of gravy but I was told a hard no tosubstitutions. Our next parent meeting now has been scheduled at a different restaurant. Read more
Service was good. Food was good. My Friday Fish Fry wasn't the freshest but it was still good. The sides I ordered were good... except for maybe the mashed potatoes, they looked like they were from the night before. I do love the corn muffins ????.Everything was clean. Read more
The staff was excellent!! They got our orders correct and our food out to us promptly. The atmosphere was comfortable and the... store was filled with every season of the year. Overall had not been to a Cracker Barrel in years but this was a greatexperience. Read more
I use to love CB. I have had it delivered twice and it was horrible. The fried chicken was cooked in old oil, and it was so oily... it was horrible. So I decided to pick the order up. Better however, not the CB I was use to. The orders happened in a 2 yearspan. I would not eat there, and then try it again. We will not be eating there anymore. At times you get tired of returning orcomplaining, you just have to stop giving them business. I also realize that the majority of our eatery's are under staffed andthe employees are under paid. I hope that one day CB gets back to their original food and service. Thanks Read more
2 stars is for service only.. food was terrible no stars ...steak not cooked properly, biscuits were a mess...need a better... biscuit maker. The coffee was old and bitter. Just a terrible meal. Read more
I cannot rave enough about the great service at this location! The food is always good, that a given. My "go to" is Grandma's... Sampler with sugar ham and peaches on my pancakes. Today, my family was blessed to be served by Joe. He was attentive, friendly,inviting and made for an over all great experience. He made sure my coffee was hot and our order was accurate. His personalityis superb and his smile absolutely infectious. We would eat here every day if Joe was guaranteed to be our server. What startedoff as a rough morning (including this pregnant mommas melt down over a craving for pancakes and ham) turned out to be a muchbetter day. A little kindness certainly goes a very long way. The world needs more "Joes" and Craker Barrell is very lucky tohave him on their team. Read more
The food was on the decent side of meh, and the fried pickles were pretty good, but our waiter was not great. We kept having to... ask for our drinks to be refilled (not that big of a deal, really, except that we've gotten used to at least being asked atother restaurants), and he never collected the empty glasses - something of a problem since they seated me & my husband at asmaller table. It was pretty quiet when we went, and the decorations were nice. If I really had to nitpick, it would have beennice if some of the magazine & catalog pages they had framed had dates on them so I could plug the prices on them into aninflation calculator (because I'm a nerd like that). Probably not gonna go there again because the food and the servicetogether weren't good enough to warrant a return visit. Read more