Reviews for El Pollo Loco in La Puente, CA
My favorite place to visit when I'm running late to cook for the family. Good service. Hacienda staff nice
Same issue as the subway in this shopping center? I do realize that I came a few minutes before closing time but lets be... professional about this. If store hours say 10PM closing time, let?s honor that for the customers. I arrived at 9:54 PM and tookthis picture a few minutes later as I found another opened location at this time who will honor their operation hours. There wasa car at the window paying for their food as I heard the speaker turned off for the day and hearing the closed message. When Iarrived at the window and asked the gentlemen if they were open still, he was not sure and said no we?re closed. Read more
I ordered 3 tacos al carbon combo & received the tacos with cold tortillas!!!! They didn?t even try to at least warm them up a... little bit! You pick up the tacos and tortillas would tore apart. This place has been going to trash little by little! Alwaysclosed as well Read more
I bought 2 double chicken salads yesterday and they were a joke for $8.99 apiece. They were more like a side salad. I had to add... more lettuce to my salad when I got home in order for my husband to get full. Read more
This location is normally really busy but the service is normally quick and the staff is friendly. Avoid coming near lunch time... because it does get very busy so you may have to wait almost 10 min or so for your order to be ready. I also use the app toorder my food on and so far I have yet to have any issues with having my food be correct and be ready when it tells me toarrive. Read more
Lily the young lady manning the cashier is a true star!!.. And the rest of the crew is doing to best with what they got in... hand... Good improvisers and Very professional!!... Food is ok.... A little dry but ok... There was no avocado sauce and we'remissing some other ingredients but in all this is a good place to come eat. This place has a lot of potential if runproperly.... Yet in all this, it's only minimal that needs to improve. I'll definitely come again... Keep it up you guys!! Read more
Restaurant was a mess. Floors, tables, salsa bar, bathrooms. After mentioning the lobby was dirty an employee began sweeping... around me and my table but no where else. Chicken was cold and dry like it had been lightly reheated. seek different restaurantlocation . Read more
Terrible service, I placed a chicken Burrito, there was one fourth of a thigh, basically no chicken. Burrito was not wrapped... properly, broken in the middle. Beans were hard. Read more