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Reviews for Popeyes Louisiana Kitchen in La Puente, CA

martin martinez 1 year ago
3

The food is ok. Mashed potatoes smell like cumin. Thier service is subpar. Chicken is juicy and delicious. But the side... need lots of work. And the hot sauce is nasty. The biscuits are always hard. The staff doesn't acknowledge customers whenthe Arrive. And if you deliver for them good luck getting your order. Will not be coming back. Read more

Jennifer Roberts 1 year ago
5

I had a really good experience with Delia who i believe was the manager there. She was such a sweetheart and I can tell she's a... hard worker. She was short staff and I can tell she was stressed but she held herself together and got through it. Shedefinitely went the extra mile for me and I appreciate her. Hope others are blessed by her like I was. Thank you Delia your thebest =) Read more

Eugene Yang 1 year ago
5

Popeyes is my most favorite place to order fried chicken in Louisiana style. The popcorn shrimp and they have alot of different... sauce options. They make good meal deals here too. They have the 5 pieces legs, thighs, breast and wings offers for $6.99 as alimited time offer good deal. Read more

Watchful Eye 1 year ago
3

What???? No more honey for those biscuits??? And no napkins when ordering takeout either??? Very friendly, and dedicated crew, ... but come on!!!.... Make sure you bring honey sauce back and napkins... You have a good customer base but don't push it.... Treatus consumers right.... Or we will go to the competition, and trust me, they are very close to your location. Read more

KeethKon 1 year ago
4

The Chicken Sandwich is awesome, crispy, juicy and chewy with a tasty bun . Best sandwich I've ever had, compared to other... places. However, there was no tartar sauce available here. The employees should tell the customers that they don't got it,instead of just switching it with another sauce. Read more

luis zarate 1 year ago
3

Well. Where should I start, I went Into the dining area to order my food, a 12 piece family meal and a #2. 2 piece meal. As I... walked in I was not greeted the girl at the front counter didn't even make eye contact with me always looking down. I waitedabout 4-5 min. So I walked out saying to myself maybe the drive thru is faster (I went to the drive thru because I noticed fourdifferent customers waiting for their food, the employee giving the food was in slow motion) well I ordered my food and when Ifinally get to the window I get charged $51 and some change then I'm told that they have ran out of chicken for my order and Ihave to wait 15 to 20 min. This is not acceptable. Meanwhile I see everyone else getting their food just fine... (a few minuteslater update ) I received my 15 min later, I got home and the food was hot and well done I was afraid of the food being cold andburn like several other comments I read but it wasn't. With that being said I'm giving this a three stars, they just need towork on their customer service... Ps the chicken is delicious and crisp Read more

S????? 1 year ago
2

Food was somewhat okay ig, I'm giving two stars due to the fact that they got my order wrong. They claimed we only gave them two... orders; they gave us three sodas. Long story short the problem was solved so I guess it was okay. But please next time don't begossiping around instead of getting orders right. I don't recommend this place. Also never coming back ^^ Read more

xx yy 2 years ago
4

Delicious juicy chicken! Very expensive $30 dollars for an 8 piece chicken box with large mash potatoes and 4 biscuits. They... didn't include any hot sauces in my order. I was upset! but also the place is understaffed and the workers are running aroundtrying to keep up with all the customers demand, it's understandable they will rushing but I had a bad experience bc the hotsauce is the life of the chicken! Please train employees to throw in some hot sauces in the orders. Read more