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Reviews for Chick-fil-A in Lacey, WA

Sara 1 year ago
5

I have not been to a Chick in years, and it was inside a mall in Louisiana. This was a different experience for sure. The first... time it's intimidating, having people stand there taking your order and the menu is a small paper attached to the ordering pad,then someone else took my money because I was paying cash. And I thought it was expensive. BUT then it all clicked and I get,understand, and appreciate the concept. It might be "fast food", but it is with a HUMAN (insert your pronoun because I don'tknow the correct one). They tell you you made great food choices, they smiled and laughed with you, it is more entertaining thanjust watching someone's back bumper, and then when you get to the drive up, there are at least 10 workers inside bustling about.I felt better about paying the higher prices, because they have a huge payroll every day. The NAILED customer service. 1 morething, I ordered the autumn shake, and after I paid, we were notified the shake machine was down (like McDonald's every time)BUT....... If I wanted to wait a minute, they were taking ice cream out to make me one. HOLD UP, WAIT A MINUTE.... You can makeme a shake even if it's down????? Now if we can only get the autumn shake year round, it would be perfect. I LOVE A Chick!!!! Read more

Johnny Bravo 1 year ago
3

It?s exactly what you expect for food. Don?t try to eat inside. I watched five cars go by while I waited on a simple chicken... biscuit. Oh, and I said for here but they still stuffed it into this bag. Read more

HAsan AKay 1 year ago
4

Nice fast food place. Service was fast and even they bring the food to your table. Chicken sandwich was nice and hot, tasty.... Fries were a bit soft and not crisp. Over all much better than other fast burger joints. Read more

Robert Archer 1 year ago
4

It's chicken sandwiches were good, better than it's competition, though it's spicy sandwich was not at all spicy. Fries were... different, but again, better than it's competition. We found the drive through experience interesting, with much outsideassistance trying to shorten wait times. We look forward to our second visit . Read more

Savannah Hollie 1 year ago
3

Love Chic-Fil-A but this location has been inconsistent with quality. Fried chicken should be crispy. On several occasions I... have come to this Lacey location and the nuggets are still beige instead of the dark golden brown crisp. Also, it didn?t seemlike it was ?there pleasure?. It was more like ?here?s your food, Bye? I Read more

Dima Barbaras 1 year ago
5

Get chick-fil-a spot. The place was very clean and maintained. There was absolutely no garbage on the floor around the entire... place which means the workers keep this place clean. You can choose to dine in or carry out, if you choose the dine in optionyou will get the food brought to your table by one of the kind employees. The food itself was really good and they even give youtheir special sauce without having to ask for it. I would definitely visit this place again in the future and would recommendanyone else to visit it. Read more

Robin Spisak 1 year ago
4

Update; Still good food. I ordered the 3 piece chicken strips with a small mac and cheese. Since my original post; Good... chicken. Ordered a 12 piece chicken nuggets and received chicken strips. Unexpected but just as good. Check your order beforeyou leave. My next visit was better; the order was correct. Read more

Adele O 1 year ago
4

I am a big Chick-fil-A fan and genuinely appreciate the associates at this location. They are always friendly and helpful. 4... stars because my drive-through orders are always missing something. Read more