Reviews for Starbucks in Lacey, WA
Not sure how an order for a basic vanilla latte gets mistaken for a shaken espresso, but it did. It took a bit longer than I... would have liked to get one of several employee's attention to get it fixed, and it was fixed in a timely manner. What I orderedwas actually good. Read more
This location was very disappointing. There were about 12 baristas supposedly working but not doing anything but stocking cups... and filling up syrups instead of helping paying customers. The drive thru was working great but I walked in to order. Afterwaiting for someone to take my order I had to wait and wait for my order. They handed it to me and I took it outside and foundit was someone else's order. I waited at least 30 minutes. Long enough for my husband to order Arby's and eat it. Your quietquitting is not working for you. You just lost a paying customer and I will tell my friends not to ever go here. Read more
In the drive thru, staff thought it was a joke to tell me Starbucks card machines were down nationwide, obviously a lie as I... went a block down the road and got my drink. Since most people rarely carry cash, I had to wait in line to leave. A long timecustomer will never return to that store. Read more
Good Customer service, friendly staff. ????????????????
This location hasnt been that great lately. There was really friendly staff before. I had a really bad drink last time and today... my sandwhich was mangaled. The top half looked like it was 5 broken chunks pieced back together in the press. Depressing momentwhen part of my sandwich hit the floor. Read more
Coffee was good, they made it quickly, and staff was friendly. They were doing a lot of cleaning things that were loud, a couple... of times I winced from the sudden noise. I am sensitive, but I know I'm not the only sound sensitive person who goes to coffeeshops. Was overall very pleasant regardless. (: Read more
This is a particularly nice Starbucks. The coffee was nice and fresh. The staff was great, friendly and helpful. The place was... busy with lots of people but the way it was laid out it did not feel crowded Read more
I rarely go to Starbucks, but someone gave me a gift card. I got the pumpkin spice frappuchino. It tasted like dish soap so I... asked them to make it again. Still tasted like soap, so I guess that's just what it is: a pricey, watery, bad milkshake. Thepeople working were really nice, though. Can't say I'd try anything else except maybe the coffee. Read more