Reviews for Tim Hortons in Ladysmith, BC
It's mediocre now, depressed staff, low food quality and care of customer service is mostly gone. Managers need to treat their... staff better. McDonald's has better services Read more
The sandwiches have come a long way. The clubhouse is decent. The potato wedges are the best but they're often over done. I... think they make all the wedges in the morning and they're left to dry out until I buy them at 5pm and by then they're so rockhard and crispy that I can barely bite them, yet I get them anyways. I'm addicted. Read more
It's fast food. Used to be a better experience until Covid. Now seems to have over staffed drive thru and sandwich station, not... very clean at all, shells in the food a lot and flies all over. Good for coffee, and long term front end staff are great though. Read more
The staff did a great job accommodating my carb free breakfast order(lettuce wrapped belt with cream cheese) this morning. Leaf... lettuce and a great attitude really made my day. Thanks! Read more
The restaurant was as cool as the reception I got after waiting in line. I counted 4 people behind the counter, not a single... person acknowledged me, even after I had greeted them. Three walked away from counter and one rolled her eyes. This my secondvisit this week thst this has happened. Won't be setting myself up for that kind of disappointment again. Read more
Last Saturday evening we ordered iced coffees. My husband wanted a decaf. Chloe, who served us accommodated his request with a... beautiful smile and a very positive attitude. She made us just what we wanted and it tasted great and her welcoming happyapproach enhanced the visit! Read more
Saturday June 11, 2022 afternoon. It took exceptionally long to be served. The cashier was clearly not in her happy space. No... smile. No please. No thank you. Inside the store was very cold. Customers were wearing their jackets, I returned to the carto get my jacket. We both ordered chicken bacon ranch wraps. The chicken was over cooked and dry. There was barely any ranchdressing on either sandwich, we both commented on that. Sadly, this experience put both of us off Tim Hortons while travelingVancouver Island. Read more
incredibly slow drive through, 20+ minute wait even at 11:30 in the morning. asked for no egg on my farmers wrap because i am... Allergic To Eggs, received it with eggs- even after the drive thru attendant stood at the window waiting for my wrap for fiveminutes and it was right next to her. do better. Read more