Reviews for Auntie Anne's in Lake Charles, LA
Just having a Family outing at the Prien Lake Mall... So stopped to get a pretzel for our daughter and cup of cinnamon pretzels... for my husband and I... So # 1 ask for no salt pretzel..* Got a salty one.. #2 asked for cups of ice water .. * got bottled.. #3paid for $1.00 Honey mustard dip..* walked all the way to the food court to sit and eat...* We had NO DIP.. So I walked back andtold the 15 year old girl the 3 mistakes... She argued with me and asked me to Leave.. WOW.. then I spoked to * Chris thesupervisor..and he asked me to Leave.. WOW... Read more
Love their food. Just wished they would have more stuff ready when we're there. It seems everytime we go, they don't have what... we want ready and there's a 20-30 minute wait. Read more
Waited 30 minutes for mini pretzel dogs to get a single pretzel dog. No apologies or nothing just give my money I'll eat... somewhere else. Thank you. My daughter decided to wait ended up another 45 minutes instead of 30. Y'all can kiss my businessgood bye ???????? Read more
Post pandemic the pretzels are still delicious when they are freshly made. It's a much better experience when there is someone... friendly taking the order at the register! Read more
Picked up a jalapeno pretzel yesterday and it was hard as a rock when i got home. I also had to wait for an employee to come up... and take my order. Seems like no one wants to work. Read more
Pretzel dogs were not fresh. We ordered the combo, sauce not included?? Oh no, the combos are an example of what you can order?... Huh? Read more
Located in the mall. Pretzels and drinks. Has good pretzel variety but often out of certain kinds. OK customer service.
I worked here and it was horrible working for the management. And I'm waiting two weeks for my last check that was supposed to... be mailed and I still haven't received it in the post office doesn't have any records of it ever being sent. I'd recommend y'allnot to work here because you don't get paid Read more