Reviews for McDonald's in Lake Charles, LA
Manager working hard to please customers. A lot of us retired people getting senior coffee and pastries complaining about... service. Why can't we realize we have nowhere to be and we were once young. Please provide the working poor some grace. Read more
Don?t bother ordering curbside here, you?ll just have to wait 20 minutes and go inside anyway to ask where your food is. The... lady said ?we never got that order? then went back and got it and the burger was cold and wrong, had to get it remade. She didthrow in two apple pies for the wait, but I don?t eat those so? Read more
Ordered a double cheeseburger plain and fries. Absolutely old as hell, bun was so crunchy sounded like you were eating crispy... chicken, plus they got the order wrong and gave a single patty burger. Fries ice cold. Time to start looking at management notgetting on employees to do their job right which means management is doing their job. Read more
Consistently bad service. Giving this rating after numerous tries. Restaurant is consistently filthy. Employees just don't care... about the customers. They don't care about the condition of the Restaurant.They ignore you at the counter until they feel likehelping you. It's a shame. Whoever owns this location, are you okay with your location here, representing the McDonald's brandso poorly? Read more
Worst experience I've ever had!! Terrible management!! They were all high! It took an hour for 3 burgers!!!! Update: went back... another time and they pulled me up for 15 minutes just to serve me a raw quarter pounder!! Read more
I normally don?t have issues at this McDonald?s. Today, however, I received a half eaten burger. I?m not joking. The burger put... in the box was half eaten and then given to me after I waited at least 15 minutes for my food. Read more
I had a good time here bring the kids to the playground and order a happy meal on their 40th anniversary. An excellent spot for... families with kids right on McNeese and on Ryan Street Pros: Wonderful service and the staff are very friendly can becompetitive to Chick-fil-A. They sometimes can give you extra toys for your happy meal if you lucky. The playground is awesomeand there are many kids will come here to play Cons: It is quite busy and that?s why they don?t clean up very well some placesstill dirty from the last customer. There are not many parking spaces in the morning it is really busy Read more
There was someone outside talking on phone. Also no one was taking orders, all the cars in front of me and behind were leaving.... Poor service no one said on the speaker they were closed for an hour and half but I thought it was 24hours restaurant? Read more