Reviews for Wendy's in Lake Charles, LA
There is nothing fast about this location. If you've got a good 20 minutes to sit at the ordering speaker, this is the place for... you. After 20 minutes of being told they would take my order in a few minutes I left the drive through. It's okay, because thisis normal at the location and Taco bell is one block up the street. Read more
I got a chicken nugget combo so I could eat quickly & get home. I rarely have complaints over those, they were fresh & hot - but... whoever told them their new fries are better needs to reevaluate themselves & stop lying to those people! Read more
I enjoy Wendy's food. It's really good. I've never had a problem with anyone there.
Arrived at the location at 11:00 pm. Online they claim to have their drive thru open till 1 am. Complete LIES. They closed the... store early and refused to serve me. Also refused to answer the phone and talk to me like a human being. EPIC FAIL. Read more
Do not go to this place it has to be the worst Wendy's I have ever been to. Lobby closed all the time so you are forced to do... drive-thru. They purposely only serve 1 customer at a time. Wait time in line is 20 to 30 minutes. Employees will not take yourorder untill the car ahead of you has ordered & payed then received their food. Once that happens maybe they will ask you toorder. The entire time you are at speaker box you watch it all play out. No one cares,no one offers to apologize nothing. Youare lucky if your food isn't cold,missing orders, or just plan gross. Epic fail on Employees,Management,District Management, &also Owners. ???? Just another example of lazy bums just looking for a handout at the customer's expense. 2 thumbs way down!!!Shut this dump down... Read more
First you can tell the person taking our order didn't want to be there. We told her 3 times we needed an additional large fry.... The salad was 8 dollars and absolutely wasn't worth getting. A waste of money. We get our food and the extra 3.00 fries we askedfor was still not in the bag so we had to wait even longer for her to fix and bring it out to us. Never will stop there again. Read more
The girl at the counter was very nice and very helpful, and food was served somewhat fast. That will be the only positive on... this post, the kitchen area had fries all over the place and was nasty. The dining area was filthy and most of the tables weredirty, the floors were more of a slip and slide than restaurant floors. My daughters jr hamburger came out cold and mine wasntmuch warmer. Within 5 minutes from leaving my stomach was upset. If I would have seen the kitchen area as dirty as it was Iwould not have even ordered. Wish I would have taken pictures of the kitchen area. Read more
Friendly staff good service, usually get the $5 biggie bag double stack burger with fries nuggets and a drink. Do wish they... would add bacon back without charging extra for it. Read more