Reviews for BW Blacksmith | Corporate Offices in Lake City, FL
Love your coffee. Your ice policy is ridiculous. 1/3 of my cup empty because I ordered without ice. It used to only be 1/8 of my... cup empty. Which was fine.....but apparently I was informed this morning your policy has changed and that now they only fillyour cup up 2/3 of the way. Love your Java chiller but strongly considering going back to ellianos. ***Updated my rating due tothe response from the company. Thank you. Read more
I have been to this place for years. Back when it was Ray?s. Good food, nice people, and great coffee. However their service in... the last six months or so is really deteriorating. I know how hard it is on restaurants these days, so I don?t write reviews forone isolated bad experience. I have routinely waited 15 to 20 minutes in a drive-through for a simple sandwich. The people arealways nice and respectful, the food is always good but this is definitely a weak point for them. If you?re on a typical lunchbreak, this may not be the best choice anymore. If you have the time go inside. The food is still good and the people are stillnice. Which is why I didn?t trash them with a one star. Read more
BW Blacksmith was always a great place to eat. Lunch time food is served quickly, the atmosphere calm and quiet. Tonight though,... my experience was much different. It was late when we arrived, it's 9 pm and we're already home. A waitress brought us ourfood. Never brought the silverware. She brought a salad with no salad dressing. When asked for it, you could tell weinconvenienced her. She dismantled the drink machine not allowing us the option to refill our drinks.. Left taking our foodwith us. Very disappointed. Read more
They are right down from my house and I have been wondering how good they were. My students recommended I try them out because... they have something from them almost every morning. I love a good ole caramel frappe and such so I was a little hesitant, BUTthey did not disappoint! This is freaking DELICIOUS! AND the customer service was a breath of fresh air. Will definitely be oneof my favorite spots. Read more
Awesome coffee and decent food but the service is terrible! I went through the drive thru and ordered two coffees and a wrap.... Got to the window paid, got my coffees and the lady said to have a nice day and I told her I also had a wrap. So she told me topull forward. I then waited for 35 mins and watched them serve 4 other vehicles that they told to pull forward before anemployee asked me what I was waiting on and I told her a wrap. When they brought me my food all the employee had to say was theyhad lost my ticket. I don't mind waiting on my food and I understand things happen but I had told the lady at the window myorder again before she asked me to pull forward and it seems like they just completely forgot about me waiting. Read more
Great place to stop by for some tasty food and good coffee. The staff is very polite and the interior is calling you to relax... and spend some more time with a dessert :) By the way, their marbled cheesecake is superb! If I ever happen to visit Lake Cityagain, it will be my first place to go. Read more
Finally another coffee shop in Lake City! I was so happy to get to try coffee from this place. The selection is amazing. I had... the Molten Chiller, which is also known as an Affogato. Freshly-brewed espresso poured over deliciously-sweet vanilla ice cream,topped with whipped cream and drizzled in dark chocolate and caramel sauce. It was to die for! Read more
Excellent customer service! I wondered into their headquarters oddly enough, and they were so kind to honor my request to taste... their coffee. Instead of politely declining my request and pointing me to the door, I was treated with TWO very delicious,smooth cups of their signature roast. I was so pleasantly treated I will visit their Deli and be a frequent customer at theircoffee stand. Take Note: In business, your future customers can literally walk into your head quarters! BE KIND!!!???????????? Read more