Reviews for Sonic Drive-In in Lake Dallas, TX
Went for the corndog special on Halloween. They were very busy but the order was correct and hot.
Stay away from this sonic. Not only do they take your card and disappear for 15 mins from the drive through window. Their... customer service is straight garbage. Went for coffee this morning said they could process my payment. Funny went straight toStarbucks and they had not a single problem. In the 8 years I've been living in lake dallas this sonic has gone way down hill.As for me and my family we will never return. Read more
Lake Dallas location has been sad lately. First a very rude order taker first time there.ive been a server for 24 years now...... honestly love the pure genuine hearts of humans. And they really made me feel stupid for going there... second time ..maybe kidsjoking....but took order for a simple water...then five minutes later.... asked for my order again ...waited another ten min fora water...and no they were not busy...I'm not a Karen... But dayum....really...I left without my wanted purchase. I literallydrove ten min to another sonic for a water... Just cause ..wow...lake Dallas ...just sad Read more
Service is usually poor. Sometimes the wait time is too long. Sometimes the order is wrong. Sometimes the food isnt cooked... properly. Occasionally the order is wrong after waiting too long AND the food isnt cooked properly. Today my wife orderedsausage egg and cheese toaster and cinnasnacks. The wait wasnt bad but she received a "toaster" with two untoasted pieces ofbread, an inch thick pile of eggs and overcooked crunchy sausage. Instead of cinnasnacks, she got tots. Unfortunately this is mynew norm for fast food service. Chick-fil-A seems to be the only place that consistently delivers good service. Whats up? Read more
Sat at the drive thru window for 15 minutes waiting on one burger, when I got the burger it was incorrect, missing an entire... patty and the bun was stale. Did not get a receipt so I was unable to exchange the error in the order. Read more
Ordered Unsweet tea, add peach, 86 ice. Unsweet tea, check. No ice, check. Peach, who? Idk her. ...later that day I appreciate... the response. Here's an update... My mom ended up passing by and they gave her a small cup with the peach flavor. ???? That'sgood stuff! Thank you. Read more
Ordered 2x5 piece tender dinners. Always been great. Order online. Today husband got there and they go oh what order. He... told then and said wait. They did not see order . so he had to wait. Got home gravy was thin as water. The hash browns nobrown white cold not eatable the toast burnt. Chicken soft cold gooey. Really. Read more
I am usually a fan of Sonic, but today was very disappointing. My wife's crispy chicken sandwich was just the opposite of crispy... and was cold and stale just like her tots. My burger was good, but had a side of pretzel and corn dog and both were also old andstale. Read more