Reviews for Baskin-Robbins in Lake Elsinore, CA

Please add enough marshmallow fluff to the Oreo Polar Pizzas , they barely have any... ?!??????????????????????????????????????????????????? Read more

Entered the store in a good mood, Left feeling very irritated, upset and unwelcome. Walked in, made eye contact with a girl... behind counter ready to say hello to her, no greeting whatsoever so I stay quiet. She looked annoyed when I came in? There weretwo customers in front of me, no big deal, I stand there patiently, happily waiting for my order to be taken. Time goes by andthey?re all done. I?m still standing there not being acknowledged by any of the girls working and they?re just talking amongsteach other ignoring me, very obviously not wanting to serve me. Finally one of them exclaims have you been helped?! I say no?thinking to myself, obviously not lol? no apology at all for the fact none of them bothered to acknowledge or serve meinitially. What?s up with that??? They had an attitude, acting a certain type of way for no reason at all. Immature. I went inexpecting to have an easy, pleasant experience and had the OPPOSITE. Felt like my very short presence was bothersome! Really,how hard is it to just be welcoming friendly and attentive to customers??? There was barely anyone in the store and theysomehow couldn?t even manage to make my very simple order/ experience go nicely. Hate this location. Read more

Im extremely disappointed.. I live about 6 minutes from the store but decided to order through doordash cause i couldnt leave... the house. After 45 minites i get a call and the lady refused to bring it all the way to my house cause i live down a very welltaken care of road, and she was in a truck. So i had to jump in my tiny car and drive to the lady in the big truck to get myorder then it was all tipped over and melted. The bag was leaking ice creak my car was covered my kitched got covered. Neveragain!!! Read more

We showed up as a group of 7 and there were 2 employees there. They handled us very efficiently and with a smile. When other... people showed up, one of them stepped over to help the new customers to keep things moving which I appreciated because the onlything I dislike more than waiting is being the ones that held everything up and feeling that stare of impatience... They did anexcellent job and we will be back again. Read more

I ordered a birthday cake for my nephew and asked what was the earliest I can pick up, knowing that it is Christmas Eve. I was... told 11am. I got up early to run errands and be there by 11 so I can go on with my busy day. I just left the store after waitingnearly half a hour with no cake. The store is still dark and I will have to come back again later which is not close to myhouse. The phone just kept ringing and there was no other contact # to get a hold of anybody. I am very disappointed that I haveto now waste more gas and time to go back . Read more

DAIRY/LACTOSE FREE Ice cream! Me and my 2 year old are both lactose intolerant and I am so excited that they have delicious ice... cream we can eat. When my six year old has an extra good day at school we go to get a treat. His favorite is Wild and RecklessSherbet. We also had the dairy free Cookie Dough and it was so yummy. No one would know it's not dairy if they tried it. I alsodiscovered that the 31st of every month ice cream is only $1.70 per scoop ???? Read more

It was 92 degrees outside and there were no customers in the store. The 1 worker was washing something in a sink and did not... greet us. I felt we were more of an inconvenience than valued customers. No samples were offered. I don't recall being thankedafter the transaction. Although I like ice cream better than frozen yogurt, I think I'll try a frozen yogurt store next time tosee if they appreciate their customers any more than this employee does. Read more

Eh. The girl who was working here last time I came by seemed nice, but sort of awkward.. Well, she meant well though. Make sure... to ask for napkins and the small pink spoons, because I didn't receive either on my visit. It's a shame they don't provideOrange flavored ice cream like the one in LA, but they do have Rainbow Sherbet that has the flavor mixed in with Pineapple andRaspberry (? I think). The flavors available are a bit lacking compared to its LA counterpart, but still a place to go to ifyou're yearning for some good ol' ice cream in your freezer (or stomach). All in all, this place is okay. Leaning towards a"meh". Read more