Reviews for Chili's Grill & Bar in Lake Elsinore, CA
It seems that Lazy restaurants like this one want to remove conveniences such as remote check in so patrons can get in line... before they get there. Technology makes the world operate smoother but this chilis would rather build their wait up than allowpatrons to comfortably arrive and sit sooner. It?s all about the business now days, customer services had the most deaths fromCOVID! Read more
Worst customer service!! Ordered curbside, when I pulled in I checked in using the app and waited fifteen minutes after seeing... no one in sight and receiving no acknowledgement whatsoever I walked in waited another 10 minutes to even get someone?sattention . Received my food I went to the car to check the order and guacamole was missing so I went back inside and waitedanother ten minutes with no acknowledgement and that?s yelling into the kitchen area for help I ask the bartender to grabsomeone . When someone finally comes over I wait an additional five minutes for a scoop of guacamole. If you are not going tocare or check on the orders and curbside check in do not offer it . It?s extremely rude to leave people searching for help at ato go desk . Read more
This particular chilli's was horrible. My French fries were almost completely cold. The boneless wings had mostly crust and no... meat which makes no sense. The lettuce on the salad was wilted. The only thing good about the meal was the price. This makes menot want to eat at chilli's which I normally love eating there. But not this location. Read more
My order wasn't ready between the time slot I was given. I was called and told that it was due to the chicken crispers which... would be done within the next few minutes. Fine. At least my food will be super fresh. Not true! When I got my food not only didI have to warm it up but the usually juicy, large, and crispy tenders were the size of my thumb and had zero crisp. So much forfreshly made. I have NEVER been able to finish this meal in one sitting but last night I was still hungry after I was done. Tosay I was disappointed is an understatement. (Oh and the always delicious Texas fries were also cold and had to be microwaved???? but they were also covered in so much cheese that there were probably 10 fries in the whole container. Read more
Soo yummy! My go to is the classic ribeye, asparagus ($1 extra) and fries. Reminder: anything wrong with your food they will fix... without a problem. My husbands steak was well done instead of medium rare. Waiter was great, got him a new one rightaway. Everything is seasoned well. Read more
I ordered cajun chicken pasta and got dry pasta with tomato and parmesan instead. I dont know what that is on my pineapple and... waited for over an hour total. Then when I went inside to be told that my food still isnt ready and they were waiting thisentire time for bread lol yeh ok! best part, my bread was ice cold! threw out the dry pasta and pineapple. looks like I'll bedriving to murrieta or temecula from now on because this isnt the first time this has happened. last 3 photos are from a priorvisit Read more
Went to have a nice family lunch, got there took 25 minutes to get a soda to drink, ordered chips and salsa, took a really long... time for them to come out. Finally got the chips and salsa and there was a hair in them, notified the manager and all he saidwas he?d take it off our tab. Next we order our food, I was the last one to order but my food ended up coming out first, andeveryone else?s took 20 minutes after that to come out, I asked for Alfredo sauce over 3 times and finally got it after halfhour, no joke. My food was extremely cold by then. As I?m eating my food I?m about ti bite down and another hair is in my food.I used to love coming to this chilis, but I will not be returning. FYI LOOK AT YOUR FOOD CLOSELY!! ???? Read more
Never again!! I prefer the Murrieta location instead of lake Elsinore. I placed an ?order to go? and checked in on my phone when... I arrived. I waited for so long in the parking area that I decided to go inside and figure out if I have been forgotten. Therewas someone there at the counter and she didn?t even care when I told her what happened. And my food was right there on theshelf. Worst part, when I got home my order was incorrect, cold and soggy. I called to let them know, and again not 2 effsgiven. It?s so evident that The employees at this location are only there to collect a paycheck. Read more