Reviews for El Pollo Loco in Lake Forest, CA
My first time having it. Chicken was dried out or overcooked. Sides of Corn made with small pieces of red pepper, pinto beans... and Mac and cheese. The sides were good. Read more
i came in for a snack, not even a meal. The service was fine the chicken tacos were delicious as usual. However my side dish of... macaroni and cheese was not cooked properly, the sauce was way too thin and had not enough cheese flavor. Maybe it didn't cooklong enough. It is usually thicker, creamier and I just didn't enjoy it that much Read more
First visit but won't b the last. Excellent food quality and taste for price is reasonable. Cashier deported herself well when... dealing with a horse's a--, demanding and unreasonable customer. Well done madam!!! Read more
El Pollo is usually my go to for fresh n fast... My fav is tostada salad... I usually drive thru, but none at this El toro... location. Line was kinda long, 1 person on register at dinnertime? I got the salad and small guaco n chips. I'm lucky to havebeen reminded to ask for extra dressing by the guy in front of me asking cuz the original cup was only half full...they seemedreluctant to even give me another and it was half the size. (No salsa included) and the both of them were not enough dressing.Please don't be stingy with dressings ...everyone has slightly diff tastes with toppings. Thx still love you..just not 5 * thistime Read more
just wanted to say that 4 dollars for a side of guacamole that is only pico de gallo and a chunk of avocado on top of that is... not worth it. Yall are wack, just start using the name the dull chicken, or teach your prep staff how to make the food right Read more
I'll stop by this El Pollo Loco once in a while when I'm in the area. It's been about every Tuesday the past few weeks since I... use the app to get the $5 lunchbox that they offer. And El Pollo Loco usually delivers good food at a good price. And with theapp you can even get reward points to use... so for my money, El Pollo Loco is probably the healthiest and most reasonablypriced of all the fast food chains. And at this particular location the staff is usually pretty nice. I've even had a workerrecognize me from one of the other El Pollo Loco's I go to. I probably eat there too much... but for the most part the fastfood workers are usually pretty nice. Especially considering they aren't the best paying jobs and I doubt they get any kind ofmedical benefits. So with fast food workers they deserve the benefit of the doubt. And people probably, me included, don'tfully appreciate how much works go into prepping the meals. And definitely no one recognizes the workers in the back since theyare out of sight. But it's just the world we live in... Read more
went in to cash in on my free birthday meal through the app. only had to pay for the drink. the app works great and always has... deals. people at this location are friendly and were will to help customers. got the lunch rush and food came out quick and hot.great place to have lunch Read more
Had a phenomenal experience since I walked inside the restaurant. The place was clean, the customer service was great and best... of all the food was amazing. Definitely will be going back soon. Read more