Reviews for Pizza Hut in Lake Forest, CA
The pizza is what you expect, but not the customer service and consistency. Never change.
This particular store on El Toro Rd in Lake Forest always has our pizzas ready and hot in 15 minutes. And always done right! We... tried the Detroit pizza and loved it! Sauce was very tasty. Read more
I ordered a medium thin crust pepperoni pizza. Total was around $18. With whatever fees they include, almost immediately after... I ordered, a commercial came on TV for 2 medium pizzas for $6.99 each.. my local store would not honor it??? By the way, thethin crust pizza was terrible.. Read more
Web development needs extreme attention. I hope to visit again once PH invests in their technology.
Just tried their new Detroit pizza as this is been my favorite location and they always do a great job and I ordered the three... topping and the green peppers were nowhere inside or on the pizza. Kind of disappointing since it was an extra charge. I guessI should stick to what I know and not try the new stuff. Otherwise a very good location. Read more
I just ordered a staffed crusted cheese pizza and 6 wings. The wings were fine but the pizza did not have cheese in it. Nothing... similar to the tv or website advertising. I never saw a pizza with no cheese. I called the place and I talked to Karen (she saidthat she is the Manager) and she just said sorry ....like she didn't care about the situation. I paid $35.00 for this orderand a least I was expected a pizza with cheese in it. Read more
First time Food - 4 stars / good and fresh Service - no napkins , charge me for pepper , no greeting (welcome or thanks ) need... better customer service with attitude Read more
Pizza was not tasty. When I asked for parmesan cheese, I was told they now have it in little shakers and they're $1.29 each, did... I want one? How cheap can you be? Way to make your customers feel valued and like tipping. The only good thing was that my pizzawas free because it was one of my Pizza Hut rewards. Thankfully, I have no points left. I'll stick with Round Table. Read more