Reviews for Panera Bread in Lake Grove, NY
Love their food. I had flatbread pizza Chicken, bacon, tomato, and basil. It was so delicious.
Nice, clean, friendly, good sandwiches. But the soup had way too much salt. Older folks can't tolerate a lot of salt in their... foods. Read more
I love the food but every time I order takeout, the bread that comes with the order is always stale and not properly packaged... making me hesitate to eat it in fear of bacteria etc. It's like they just threw a leftover in the bag because it's so hard tobite through and chew. Other than me questioning the sanitary, there's really nothing else. I usually don't eat in so I can'tsay anything about the people but so far they haven't gotten my order wrong yet. Read more
They are mostly friendly. They don't always get your order right and are supposed to offer you something when it is wrong. I've... never received anything for the many screwups I've experienced and it is written on the receipt that they will compensate youfor a wrong order. It's not easy working in customer service for less than what you are worth, so I let that go! Tami, one ofthe managers there, is the best! She really works around your allergies, is kind and caring, and she made a pizza that I couldeat, without the Fontina cheese that I cannot eat. She substituted it for cheeses my stomach can digest. That pizza wasexcellent and is actually very large. This will keep me coming back there a few times a week. I also have the drinksubscription, so I'm usually there at least once a day getting my drink, while doing my college homework. The food is very good.I haven't tasted 1 thing that I didn't like. I've been going there for about 1 month straight, since purchasing thesubscription. It's worth it if you live close by one. You can get a drink every 2 hours. Sometimes I get 5 large drinks in aday. I usually order Take out and still dive in, because I prefer containers for when I don't finish my food. Read more
I chose to stop in for contactless dine-in as advertised in the app. I ordered a flatbread pizza and a Pepsi. I chose a table... near an outlet so I could charge my phone. Nearly 25 minutes passed before someone asked if "anyone" ordered a pizza. I was toldI was called several times. I didn't hear anyone call my name during my wait. Perhaps, I was at fault. Regardless, the pizza waswarmed and it was fine. I'll have to try this experience again. I'll give the staff the benefit of the doubt. Read more
We had a great experience this morning. Due to feeling ill, I did not want to leave the house. We ordered breakfast and lunch... from Panera and Doordash delivered it exactly on time. Compliments to Doordash as well! The Manager & staff at Panera preparedEverything so nicely. I was very impressed with the delivery we received. The coffee was steaming hot and everything was sofresh. Thank you very much to the manager and staff at Panera in Lake Grove, NY!!! KH Read more
It?s pretty good a really like the bread bowls, also the Mac & cheese is really good and you have free refills I suggest you go... there. Read more
You have to throw away the food in order to get refund for the wrong order they gave you. Horrible customer service