Reviews for Subway in Lake Jackson, TX
Updated review: after at least a dozen times eating at this Subway, it's by far the best service I could ask for. The food is... always fresh and delicious. The energy and enthusiasm shown by one of the staff here was off the charts! Good qualityingredients too! Read more
Like a lot of other people here, I have similar complaints. They always seem to be out of ingredients, they tend to be slow and... have a rotating staff of new people. I placed an order online, waited twenty minutes till it said it was ready, then I get thereand they tell me they were *just* about to call me to tell me they are out of steak and I had to choose something else. Why didit say my food was ready if it wasn't? Not a terrible place, and they make the sandwiches as good as any other subway. Read more
Every time I come to this subway they never have what I want. They are out of bread, meats, veggies, every single time. And... what's the point of being open till 10 and they are almost done closing the store at 8pm. Where is the management? Been outhere 2 years and only able to get Italian herbs and cheese once... But there are 8 racks of wheat bread in the warmer they canthrow away at the end of the night. Read more
I am not sure what has happend, but the quality of this location has gone down the toilet compared to two years ago. Constantly... out of everything except for the very basics, they were even using walgreens bags instead of Subway bags and the customerservice is nothing like it use to be. Read more
If i could give zero stars I would. They were out of everything, but due to my limited lunch break i had to get something... there. I went with a wrap since they were out of bread. Wanted an Italian BMT but they were out of salami. Went to get bakedchips, out of those. Finally I asked if they were making more unsweet tea since the diet drinks were out they stated they werealso out of tea. Avoid if possible. Read more
The food was good, but there were two reasons I did not give a higher rating. The first was that the girl making our sandwiches ... seemed brand new, and no one helped her. We were the only ones in the store, but the preparation time was inordinately long. Thesecond reason was probably not the fault of Subway, but the parking lot in front of the store was TRASHY!!! Subway and Walgreensneed to complain to whoever handles the parking lot. Thankfully, the interior of Subway was spotless! Read more
Apparently, the high turn-over of this place has caught up with their food preparation and non-caring customer service. The... manager(s) like to hide out in the back even when there is a line waiting and the employees care less how your sandwich is made.I watched the employee make his sandwich when I was waiting in line and it was perfect! Why can't they make customerssandwhiches that way? Because they don't care. A customer asked for more peppers on his foot long because Sarah put 5 on it.Then she adds 3 more after he requested it. He tried to tell her again to add more and she just wrapped it while the customerstood there and shook his head. The owner should have a secret shopper come by here and in one visit, it would become obviouswhat is going on. The lack of responses on here from the owner after a negative review shows how much they care. When they runoff their customers and are forced to get shut down, they will still probably wonder why. Read more
Don't carry Italian herb and cheese bread, staff is rude. Should post signs up saying what they have and don't have