Reviews for Firehouse Subs Lake Worth in Lake Worth, TX
Whoever was working at the counter (female) and sandwich maker (male) on Wednesday 11/2/22 around 8:15pm are some of the most... disrespectful people I?ve ever seen. I walked out as they gave customers dirty looks. The cashier didn?t listen to a word thecustomer said as he was stating his order. The store is still open for 45 min. If you can?t be respectful until close- thisisn?t the job for you. Read more
Was so excited to get subs from here as it had been a long time and I love their subs. There were 2 adults, a man and woman,... and 2 teenagers. The man, Scott, was making our sandwiches, dropped something on the floor, wiped it off on his apron, andcontinued making our sandwiches. The lady saw him. The teenagers, especially the girl, were talking about rappers and singing,"it's getting hot in here, so take off all your clothes." I would have expected an adult to say something. To teach them to beprofessional. Not a word. I confronted them about our food and both adults denied it. Well, $28 went in to the trash when I gothome. This was on 10/4/22 about 6:15 pm. Read more
After working all day, the only thing that sounded good was firehouse. I stopped by 10 minutes before closing and the doors were... already locked. The lady who was mopping tried to let me in, but what seemed to be the manager told her no. Very disappointed.As a previous manager/co-owner of a Jimmy John?s and consultant for Chick-Fil-A?s for 9 years I have been in the same situation,but never have I turned away someone. If I could give a 0 star I would. Read more
I placed a web order for pickup on Tuesday. I get there no greeting but the lady who walked in before me gets greeted and next... guy after me walks in gets greeted. The lady at the counter walks to lady who walked in before me to find out her order, whichis a pickup order. This lady ignores me. I have to walk up the counter ask for my order. I find out it's still being worked on.They are busy and dining area is full. The wait is no issue but being ignored is. The other lady waiting for her order getswalked to by the counter lady and asked about her order, then handed to her in a bag with a handle. I get my named yelked out 20minutes later to fetch my food laying on the counter. The difference between me and the other lady is I'm darker. I did not wantto think that is the issue but why else was I ignored. I lived in Lake Worth my whole life in fact my family started arestaurant there. I know customer service, and food service, and I know when I am getting treated less than others. I don'tappreciate that experience. I will not be back. Then I get back to work the sandwiches have no labels to see what kind ofsandwiches. I and my coworkers have to figure it out. Usually labels are placed on the package to indicate the difference. Read more
My daughter took me to lunch at firehouse subs. Lake worth. This sandwich was a train wreck!!!!! it was made with brown lettuce... and a white substance that was not what I ordered.. blame it on the help or the products. But I would would rather not think itwasn't my color. If you feed this to the Firemen that comes in this store, God bless them. You reap what you sow. Read more
Staff was friendly and courteous. Great selection of subs, wraps and salad. The sub that I purchased had 3x the meat on it... compared to Subway. Great atmosphere and dinning area was very clean. Definitely going back when back in the area. Read more
Usually Firehouse is amazing but lately it seems you just don't get what you pay for. I got the large steamer and it was... lacking. Bread was dry and hard, and it seemed like they forgot the corned beef. The meat is usually preportioned so you alwaysget the same great sandwich. Not today! Somebody dropped the ball! This quality seems to be trending almost everywhere. I'mgiving the rest of this to the dog. Read more
Service was good. Friendly staff. Environment is cool for little ones. Food takes significantly longer than other Chain sandwich... shops, so it makes lunch breaks challenging. Food quality is far better than Subway. Overall, 4/5. Read more