Menu for Andy's Frozen Custard in Lakeland, FL
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Closed:11:00 AM - 11:00 PM
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery
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Known for:
Drive-through, Great dessert, Staff required to disinfect surfaces between visits, Wheelchair accessible elevator, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit Card Payments, Debit cards, Quick visit, Dine-in,Read more
Andy's Frozen Custard in Lakeland, FL, is a American restaurant with average rating of 4.6 stars. Curious? Here’s what other visitors have to say about Andy's Frozen Custard. Today, Andy's Frozen Custard will be open from 11:00 AM to 11:00 PM. Don’t risk not having a table. Call ahead and reserve your table by calling (863) 937-5604.
Want to try somewhere similar? Check out what Jason's Deli and MISSION BBQ have to offer.
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Additional Information
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Payment Options
Credit, Debit
Great variety, and high quality selection of desserts ????. Such a fun place to take the family, or a date. Everyone ordered... something different, and everything was delicious ???? Shakes, malts, scoops, etc.. wonderful variety of toppings to complimentthe creamy confections. Highly recommend Andy's Frozen Custard! Read more
Cute place but my daughter and I both agreed that we would rather have a milkshake from Dairy Queen, Twisty Treat or Sonic. Our... shakes ended up in the garbage honestly I didn't even drink half. It was liquid with no good flavor and I order the same shakeeverywhere. Sorry but I'm not going there again it was a waste of money. Read more
Let me first say I love the style this place has. Looks great, very clean and would pull in any would be potential customer from... the road. The service however was so so. Mostly operated by teenagers. That?s to be expected at an ice cream shop but it seemslike they had very little training. I watched multiple employees drop items on the floor they were working with and just pickthem back up and use them again. The two employees we spoke to had zero customer service skills. Hardly looked up at us and didnot smile the entire time. I?m normally not a stickler about these things but it was very noticeable here. We also heard whileour order was being prepared the manager verbally yell at all of the employees for not getting peoples order correct. I?m allfor correcting your employees if need be but not in a way where it publicly calls them out in front of the customers. Thatbeing said I do believe the two orders I?m front of us had to be remade because they were wrong. Our orders were fine with noissues. Now for the simple part. This custard was nothing great. Very basic. While the menu looks like it has a ton ofoptions you will find out pretty quickly it?s mostly just chocolate and vanilla with a selection of toppings. It wasn?t bad butit wasn?t great either. Just average. While I love the look and feel of this place there is nothing i experienced that wouldcause me to want to visit again. Sub par service and management. So so custard with a cool building. Cheers Read more
So many custard choices and concoctions to choose from you just can't go wrong! The kids played in the front bench area while... we enjoyed out delicious treats! Must visit! ???????????? Read more
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FAQs
When is Andy's Frozen Custard open?
Andy's Frozen Custard is open on the following days:
Monday: 11:00 AM - 11:00 PM
Tuesday: 11:00 AM - 11:00 PM
Wednesday: 11:00 AM - 11:00 PM
Thursday: 11:00 AM - 11:00 PM
Friday: 11:00 AM - 11:30 PM
Saturday: 11:00 AM - 11:30 PM
Sunday: 11:00 AM - 11:00 PM
What forms of payment are accepted at Andy's Frozen Custard?
They accept Credit and Debit at Andy's Frozen Custard.
Does Andy's Frozen Custard offer delivery?
Yes, Andy's Frozen Custard offers delivery.
Close early. Again, and again. Play stupid games - win stupid reviews. This is not the first, second, or third time I have... taken the drive to Andy?s and found them closed early. Today is Saturday - and winter or not - the Sat hours are advertised inthis sign, and online as 11:30pm. At 11:20pm (you can see the clock inside) this place was an already shut down and cleaned upghost town. No one in sight. The custard is always consistent and very good. Service here has declined steadily since theyopened. Sadly i help train companies on customer service and can be very tolerant of poor service as I know it stems from lackof training and over extending your team most of the time. Hire low payed teens and think they?ll care? you?ll quickly realizethat without leadership your ship will sink. The last time we took the family, the cashier was extremely pushy and rude and wewere there during a slow time. She rolled her eyes twice at the order and handed ice cream to my mother so hard it smashed openin my mothers hand and spilled. Another cashier apologized and fixed it. Now they just close early. I?ve been told ?pandemic?,?not enough staff?, and I?m certain this time it?s ?hurricane?. Too many times to make it ok. Culver?s and the New Rita?s areboth open and have excellent custard. Bye Andy?s. See pic: closed and already locked up at 11:20p (clock in back) andadvertised as open until 11:30pm. Just happens too often. Read more