Reviews for Jet's Pizza in Lakeland, FL
Ordered online the day after Ian hit, as Jet's was the only business open. Went to pick up order and they were getting slammed,... somehow my order got given to another customer. Without a word from me, the manager took it up on himself to call me over andexplain the situation. And seeing how I had to wait for my entire order to be remade, he offered compensation. Again, this wasall on his own, I hadn't complained or said anything. He more than made up for it. Excellent customer service! And really goodfood, to boot! Read more
Love there 1topping pizzas... they're more expensive than other domestic franchise pizza places, but their sauce is much better... than.other places. Read more
When you get a jet's pie you are in for the best pie in the land. By far their sauce and toppings are the freshest available,... and the pie crust puts others to shame. The only thing I can find fault with this pie place is that they are not in the city Ilive in. But they are well worth the drive!!! Go there try them prove me right!!! Read more
Best pizza in all of lakeland! Never was a fan of deep dish pizza until I had theirs and WOW, have i been missing out !... management and staff are always sweet and kind and are willing to accommodate even the smallest of requests! If something goeswrong on their end, they are always willing to fix it for you with a smile on their face! Dont understand all of the negativereviews, don't be complex / difficult and maybe things will go right for you. Little pricier on terms of pizza prices, but SOWORTH IT !!! make sure you ask for dressings, sauces, red pepper and parmesan because they can't read your mind !! love thisplace . Read more
Jets pizza is awesome!! Remember when French fries used to be so good you had to eat a couple before you got home with the food?... Well I always sit in my car and eat a square of pizza before I take it home!!! It's that good! They are fast & friendly. Theplace looks nice & clean. ???????? Read more
Food is always hot and fresh with fresh ingredients! Bit pricy but you get what you pay for. They always have changing deals... that accommodate to that though. Service is amazing and fast as they can be. Anyone that?s told me otherwise seems to have hadan issue with the third party deliveries or aren?t understanding of everywhere being short staffed right now. Never was a fan ofdeep dish due to it not being cooked all the way anywhere else I went, but I love the deep dish here! The dough is alwaysfreshly made everyday and cooked perfectly. It?s also good to know it?s locally owned, not some out of touch corporatized moneyhungry restaurant like other pizza places. Plus the management and customer service across the board has been phenomenal andunderstanding. They?re always more than accommodating if something was wrong on their end, which is refreshing to see this dayin age. Read more
I ordered a pizza by phone they said it would take 45 - 1hr which is understandable. I waited a bit over an hour before calling... again to ask about my pizza and they told me the delivery driver tried to contact me by phone and knocked on my door. When Ilive in a small apartment about five minutes from the store, was sitting with my phone on my lap and by my door. My dogs willnotice any noise and there was zero missed calls on my phone. When I tried to tell them that I could hear someone in thebackground speaking rudely then the person I spoke with was rude as well. When I tried to speak to them saying that the pizzawould most likely be cold they said it be another whole hour for a pizza and then was rude when I spoke and said that we hadalready been waiting for a long time. He got upset with me and then said he would send out the delivery guy again and void thecost hanging up. Like I didn't mind paying for the pizza the customer service at this location is abysmal. My issue was the lackof communication with the driver and me. Then the management was rude on top of it all. Read more
First time trying Jets and it was pretty good, had a coupon for 1 free large Detroit style