Reviews for Starbucks in Lakeland, FL
Horrible, this is the Starbucks closest to me and I go very often and I?ve never had a problem. I went at around 9:10pm to pick... up my order. As soon as they hand me the cup I feel it too flimsy and it spills all over my car. I also didn?t receive an itemfrom my order. The banana breads were supposed to be warmed and are cold to the touch. Very disappointed, not going back atnight time any time soon. Read more
I?ve bought a vanilla sweet cream cold brew everyday for the last few months here and the last 2 weeks has been toilet water in... a cup. Please retrain your staff. Read more
Long time fan of Starbucks and the staff at this location is great. Unfortunately, the company is going all in on illegal union... busting, so minus a few stars and a lot of repeat business. Read more
Great service and friendly staff. Pink drink was on point! The Apple Crisp Macchiato is Amazing!
I went into Starbucks and immediately I noticed that the inside of the store had been remodeled. The counter was longer and the... refrigerator section was gone. The store looked amazing. But what happened next was extraordinary. I had amazing customerservice. I have never had a bad experience at this location, but the service was exceptional today. Bri H. was awesome. She wentabove and beyond. She made me and my 2 young daughters with the glasses feel very special, comfortable, welcomed, andappreciated as a customer. She even told them that she liked their glasses. Bri H. was kind, friendly, helpful, professional,caring, and she knew her job. Please let Bri H. know that she added sunshine to our day just by being herself. She should be atrainer for customer service skills. She exemplifies perfection in a world , where so many people don't care about their job orthe customer. Starbucks, she is a keeper. Thanks Starbucks for hiring an Angel. And let her know that the mom with the 2 youngdaughters with glasses appreciated her kindness. Read more
Great location, amazing morning crew???????? They worked fast and my drink was exactly as I ordered.
I absolutely love their hot chai latte with coconut milk and whip cream. My girls like their hot chocolate with whip cream.. ... Their cake pops are awesome. I used the pink cake pops for my daughters sweet sixteen and everyone loved them and was cheaperthan buying at a bakery.. Their pumpkin ???? cake, taste great when you request it warm with a side of whip cream. Absolutelyaddictive and taste amazing if love you like chai latte and pumpkin cake ????. I highly recommend it. Read more
Caramel Crunch Frap is delicious, buttery and ice cold!