Reviews for The Burger Experience in Lakeland, FL

Got food poisoning from hamburger and French fry?s never again.

Not our best visit to Smokey Bones this time. My salad with crispy chicken was edible after I picked through the damaged pieces... of greens. The greens were soggy and many looked well past their prime. The cranberries, strawberries and pecans were less thansparse. When I asked our waitress, Dakota, to tell the chef the salad greens were iffy, she simply said, ?can I get yousomething else?? I said no thank you. It was too late to reorder something else. My husband was already eating. I thought themanager would come over. He did not. Next time we saw Dakota I asked if she alerted the chef or manager about the salad. Shesaid yes and it was because the truck had just come that day and all their food comes frozen. Imagine my surprise! Salad greenscome to the restaurant FROZEN! Did she make that up!? Dunno! My husband ate all of his ribs, chicken, fries, and baked beans.Left his Texas toast. He was a happy man! His meal is the same every time we go. His meal is constantly good. Mine; not so much.:( Read more

Don't waste your money. Went thru Uber Eats, didn't get anything I ordered. Called and got no satisfaction from Danny (Service... Mgr) at all. Said I would have to go back thru Uber Eats. Should have went to McDonald's. Read more