Reviews for Pizza Hut in Lakeville, MN
Haven't been here in a while, so I went back, and it did not disappoint, even got a free pizza because someone didn't come and... get it. Read more
Honestly the worst experience I?ve had with Pizza Hut, at this location. We ordered a pizza, wings and pasta. We got to the... store, confirmed the order and left. When we were halfway home the worker called and said the pizza we got was wrong, he saidinstead of pepperoni, pineapple and jalapeño, they gave us just pepperoni. We said it?s fine, we didn?t have time to drive back. He told us he would give us a credit for the mixup. We got home, opened our food and realized there was nothing we asked forin the order? we got mozzarella sticks, stale garlic bread sticks, boneless chicken with no sauce on the chicken, cheese pastainstead of chicken Alfredo pasta & pepperoni pizza. We called and asked for a refund, the manager DENISE said she?d call backand never did. I called back, she said there was a partial credit on our account, I told her I would just like a refund. Shebegan getting aggressive and rude with me saying we weren?t half way home, we were in the parking lot when they called and saidthe order was wrong. She said why didn?t we drive back if the order was wrong and have it remade & she also said ?so you ate thewrong order and you want a refund?? If we were still in the parking lot, why would you have to call us to say the order iswrong, why not take 10 steps out the door where we were initially parked when we picked it up?? Also, why would we drive all theway back, and wait for it to be remade if we placed a pick up order in advance for a reason !? Lastly, we do not eat mozzarellasticks, & we threw the stale, cold garlic sticks & ashy chicken away. She made me feel like a thief or a scammer, when I was theone who didn?t get what I paid for. Patiently waiting to hear back from her manager DEAN about my refund. Read more
The pizza tasted great. I will definitely go here again, but they were short staffed so the order took 30 minutes. I didn't... mind because I don't mind waiting in general. Good things come ... Read more
Ordered a big box with cheesy bread, which increased the price substantially. I got regular bread sticks, which overall would... have been significantly cheaper. When it arrived, the pizza was cold and the dough didn't seem cooked all the way. Veryexpensive mistake ordering this and expecting to get what i paid for. At least the driver was nice and on time. This is the 2ndtime in a row that our order was wrong. Wouldn't suggest ordering online, unless you enjoy unpleasant surprises with your order. Read more
Wanted pizza on my 4 hour drive home so I stopped here because they were open late. Ordered online and did curbside pickup. They... finished making the pizza before the quoted time and the pizza was delicious! Haven't had Pizza Hut for years since all the onesat home closed down. I do recommend this location. Read more
Good service. Thin &Crispy crust was very crispy. Not many places can do thin as well as PH.
Awesome place! ... this pizza was the best
Pretty ridiculous that I have to give them a whole star just to post this. Why can't the stars go into the negative? 2nd time... ordering. 2nd time living the nightmare. Same situation as others here commenting. And as you've heard about the manager inthese reviews... she's a real piece of work. Lies and excuses. If that's what you're looking for... come to this PizzaHut. And good luck reaching corporate. Read more