Reviews for McDonald's in Lancaster, CA
OMG it takes a long time and the person who attended me was rude. I just wanted to pick a delivery order up, and the personal... couldn?t find the order, I understand that, but then a lady approached to me and she was looking me so weird and then she toldto the other employee ?I can?t understand her? and she left making being rude and bad attitude. Idk what happened to her butshe would be nice with the people Read more
This is a basic mcdonalds. Food is what you would expect. Service is also what you would expect. But the atmosphere is horrible,... this is a ghetto location, if you're in the drive thru keep your doors locked. I will not even get out at this location. Lots ofhomeless people and people on drugs just wandering there. Read more
Used the drive thru to order happy meals for my kids. Employees were efficient and drive thru moved effectively. Good... experience! Read more
Waited over 20 minutes to pick up a mobile order, that I paid extra for because I customized my burger and it took them 3 times... to remake it correctly Read more
Good food fast service and my fries were hot and I love how many points you get with the app so much free food and amazing... deals!! Read more
Iced coffee had no flavour, asked for picante sauce for 2 breakfast burrito combo only got one . I feel staff does not listen... when you order lately. Read more
Fast, friendly, and efficient. Great customer service and happy ???? smiles by busy staff made drive-thru experience even... better. Read more
On November 26, 2022 around 3:50pm my daughters and I visited this McDonald?s. The manager ?Ty? is completely unprofessional and... I hope someone above her sees this review ASAP. There was some kind of issue with the party in front of me. The young cashier(She appeared to be a teen and I?m assuming this is her first job.) Anywho the cashier called ?Ty? to fix the issue and in frontof the party and the WHOLE line she rudely (eyes rolled, lips smacking and horrible tone of voice) tells the cashier she did itwrong and now she has to ?comp? the customer. ?Ty? handled this situation ALL wrong! She should?ve fixed the issue and LATER ONPRIVATELY used this as a teaching moment. Anyway ?Ty? then stops the line and calls over another employee and asks him to assistthe rest of us in line. But not before she repeats to this employee that she just called over the young girls mistake. (Whichwas NONE of his business and again a huge no no in management) To further demean (Demeaning not because of the job, butdemeaning HOW she ?asked? her to do it and ONLY asking after a mistake was made) the young cashier she takes her off theregister and starts having her take orders to parked cars from drive thru. I could visibly see the young cashier was rightfullyembarrassed. So I caught her as she was leaving to tell her that she was doing a good job and to not let her ?boss? get underher skin! McDonald?s PLEASE do something about ?Ty? her attitude and behavior is a danger to both employees and customers.Unfortunately workplace violence is real now days. I strongly suggest maybe enhancing training to managers on this topic. ?Ty? Ihope you see this and understand that as a manager you?re supposed to uplift and correct gently! A bad manager can take a goodstaff and destroy it, causing the best employees to flee and the remainder to lose motivation! So be careful of your actions! Read more