Reviews for Pueblo Viejo Restaurant in Lancaster, CA
So we went in this morning and the two dead fish (waitresses) had no spirit in life. We tried to think of better outcomes but... once again this place is the worse. If I could do a negative star I would? 1st service :sucked 2nd hair in chips; when I saidsomething she looked at me like what it?s only hair. So I canceled my food before it got there and she wanted me to pay for foodthat I didn?t eat. Please people be aware of these nasty food places Read more
I would love to know who is the owner of this place so he will know the kind of people he has working there and how much... business he?s losing because of them I call in because I receive a cocktail that it was halfway half a cup this is not the firsttime that I order this from this place so I know for a fact that The amount I receive was less that the amount of got inprevious times the ladies that answered the phone today 6/19/2022 at 3:45pm didn?t not want me to pass me to the manager andrefused to give me her name , I call back and another ladies answer she said that her name was Amy and sad that she was themanager and I don?t believed that and if she is she has no matter to treat customers if you want to eat Mexican or Salvadoranfood go another place if you want to have a good time. El peor servicio al cliente que puedas encontrar está aquí ! Comida tela mandan con la mitad de lo q te ofrecen y parece q a los dueños no les importa ya q mantienen gente como amy trabajando eneste lugar q vergüenza ver como restaurantes de los cuales podríamos sentirnos orgullosos y disfrutar de las comidas denuestros países sean representados por gente así . Read more
Was looking for a place to have some breakfast.. good thing i saw this place turned out really well... Our food was really... delicious i have the Chile Colorado... Loved it... Service was great... That's a big plus.. will definitely come back... Thankyou again.. Read more
Food was absolutely yummy! Great Value! The Service was Fabulous! Adrian our server is Fantastic! Loved this place definitely... will be returning with Friends & Family! If I could give more stars I would! Read more
Wow! Great authentic food! My wife and I had a great time! Michaladas were great! Good was great! Atmosphere is very nice... especially considering the pandemic.. We weren't complaining at all! The service was great, friendly awesome people workinghere! Great fresh made food from scratch! I'll be back for sure!! Check em out, the process are very good also!! Thank you!! Read more
Dont waste your time or money. Took my 3 grand children, great nephew and son to see the lancaster Holiday parade, we arrived... early so we could get something to eat. I now wish I would've just stopped at jack in the box. The little ones wanted 2 applejuice and 1 orange juice the lady brings 1 apple juice 1 orange juice. I finally get her to come back and tell her i need another apple juice she says you only ordered 1, I shouldve left then I say no I ordered 2 finally she says oh I must have heardwrong I'll get ot right now. She didnt return till I flagged her down again. We asked for water and got one glass of water.Finally we ordered, My oldest granddaughter and I ordered a 7 layer taco and thoae were fine thw smaller o es wanted pancakesand sausage but the only sausage they had was as they called it Mexican sausage (Chorizo). So I asked if the had bacon, thewaitress leaves asks someone comes back and says yes my little granddaughter doesnt eat bacon so she askes for a scrambled eggwith her pancakes and my son ordered Juevos Rancheros. Lets start with his "juevos rancheros" 1 small corn tortilla with 2 friedeggs some sause and a spoonful of beans and a half plate of sour cream. The bacon was little chopped up pieces of bacon and mygranddaughters eggs were like little yellow rocks. This was the worst food ever. When I got the check it was almost $73!!! Itold them gow disappointed I was and all the problems and they said with a snarky attitude well im sorry you feel that way. Iwill never go there again and I would advise everyone to steer clear. The food made me sick. Read more
I?m perplexed with 5 star reviews. Maybe it was experiential, maybe they are friends? My experience, today, gets a 3 star... review for the following reasons: My chicken enchiladas appeared to have micro-waved, at least partially. They came out reallyfast and the red enchilada sauce separated into solid and clear, micro-wave ?splash pattern? and simply tasted micro- waves(photos attached) The service was fine- no complaints there . Note to Iced Tea drinkers: when asked if you want sweetened ornon-sweetened , this translates to: Sweetened =Raspberry, Non-sweetened = Tropical. Which may mean that they have a Nesteamachine, there is no regular Iced Tea. Read more
I went with my family to get lunch today, they give us the menu without even a greeting, the restaurant wasn?t busy, just like 2... tables with customers, we waited like 15 minutes and no one came to the table to ask if we wanted something to drink oranything. We had to leave and go find another place. It was disappointing because we came for a friend recommendation but neveragain. Need to improve the customer service, they lost a sell of 5 people because of the poor customer service. Read more