Reviews for TeaBox Cafe in Lancaster, CA
This place "used" to be good, it's a shame that now they have such a bad customer service, 2 customers waiting for their drinks,... 3 customers to get the order taken and the 2 employees (girls), get to were they prepare the drinks standing having aconversation, lady infront of me upset because she told the cashier that she had a rewards card with a free drink and thecashier forgot that with the free drink you can only get regular size and charged her for the drink because customer order alarge drink ( she should told customer that), we wait 45 min for 2 drinks, finally they call my drinks and the employee drop mydrink , I understand it was an accident, but no body said anything, employee just turn around and start doing a new drink, mymom took her drink from the counter and it was no straw, so she took a straw because nobody was a the counter, then the employeecame around the counter where we were standing and told my mom " you can't get a straw on your own, you can't put your handthrough the open plastic square , you have to wait until we give it to you", that was rude, I told her that no body was at theregister to ask, she told me " well we were making your drink that we drop by accident " Never coming back....GO TO BOBA TIME Read more
Im not gonna lie, the drinks are fantastic, but the service is hella bad. I went there a few days ago and wanted to buy a pink... cherry blossom drink. I give my order to this one lady (who by the way treats me very poorly). I wait a bit and hear her callout "Pinky cherry Blossom" i head over just to see a green tea with little too no boba at the bottom. I politely told her thiswas the wrong drink, but she just gave me attitude and wanted to charge me for a second drink!?! I kept insisting that sheshould just make another drink, but she did not care. She didnt say anything, took the old drink and threw it away. No apology.No, sorry i made a mistake or misheard you. Nothing. She just ignored me until another guy came???? I'm not one to complain, butthis drink was gross and i didn't spend a bunch of money for that. The service is trash here. Read more
Employees weren't helpful. The drinks are low quality. Everything was artificially flavored. Thai tea tasted like a cup full of... burnt leaves. Banana smoothie tasted like those gross heavily artificial candies. Taro smoothie was over sweetened. Terriblecustomer service. Definitely deserved a refund. Threw one away in front of them. Gross. Never coming back again. Read more
This review is for you all my paranormal experts and Jewish readers The tea box is like opening up a dybbuk box however instead... of opening up the box and releasing a dybbuk the tea box releases a explosion of flavor I would much rather open up the tea boxbecause if I where to open up a dybbuk box I would be possessed by a disembodied spirit and that sounds like no fun so insteadof opening that I opened up the tea box and was met with a good surprise they have a very extensive variety of different teasand they all taste good Tea box is 10/10 way better than a dybbuk box Read more
This is by far the BEST online Tea Vendor anywhere. Every loose leaf tea I’ve purchased has been spectacular. Fresh, crisp -... just perfect tea!! And they package everything with LOVE ????. It is so obvious the care that TeaBox puts into theirshipments. And they arrive FAST - straight from India, I think. I won’t go anywhere else. And I’ve been to the World TeaExpo twice. This company is the REAL DEAL! Love them and you will, too! Read more
I usually stop by next door to get water and always see this cafe. Today I went in with my wife bought a Thai tea with boba, and... a beef bowl. Everything was very good and loved the Thai tea. The only complaint that I have and really it's just a personalthing. I would have loved to get mint as a option. Maybe they had it and I didn't ask. Other than that, great tea and Phõ. Read more
Arrived about 11am. The Gentleman quickly took the order. Had the coffee boba and strawberry boba. Both were really great.
Since the weather began to cool, I wanted hot drinks so about 2 weeks ago, I ordered online 3 large hot tea drinks. They called... me and told me that the large drinks can’t hold hot drinks so they have to be lukewarm only. I accepted since I had nochoice. Today I called over the phone to ask which drink size can I order for hot tea and I was told: regular. I order 3regular hot tea drink but when I got my order, they were in the plastic cold drink container. I asked why they weren’t in thehot drink cups. The employees stated the lids doesn’t fit the hot drink cups. I pointed to the sample hot drink cup with thelid on the register and said that lid fits that hot drink cup. They said the sample lid for the sample got drink cup isn’tavailable so they either have to use the cold drink lid on the hot drink cup which doesn’t fit and spills all over or use thecold drink cup which doesn’t insulate the drink nor keep it hot. It’s very annoying as a customer to be left without achoice instead of being told that the store doesn’t have proper hot drink cups and if I’m okay with using cold drink cupsbefore paying for my order! If hot drinks are offered on the menu, make sure to stick the cups and lids to go with the menu! Read more