Reviews for Chili's Grill & Bar in Lancaster, PA
We decided last minute to eat out, walked in on a Saturday night and got seated right away. The staff was extremely busy but... kind and attentive. When our orders came out they were wrong and they fixed it and went above and beyond to make us happy. Today it's hard to come across such customer service. Kudos! Read more
This place is amazing and they have such great staff and great workers. We did get there water and it did taste a little weird.... It tasted like there was dirt in there. There fountain drinks are very good though. The people and staff are amazing they aredoing such a amazing job. People who work there need a raise they go above and beyond! Read more
Double Bacon Cheese Burger was amazing I would have never Guess that Chili's made a delicious Cheese Burger but they do .
My husband enjoyed his food. My chicken was a little too dry for me.
Food was typical and average. Service was good Mens room clean and functional
As an award winning chef, I can?t begin to say what a gem this is, Go ahead and read every chain restaurants reviews practically... state wide and you?ll be lucky to find anything that even comes up to the shoelaces of this establishment and after today, Ithink I?ve found out why?. When We picked this and entered, We we?re met by the fabulously polite Natalie, And Her VeryOrganized and Professional Manager Harry, We told him we picked this place specifically because we like to travel with Our Dogsand even though we live closely we never thought of Chili?s as a spot where you can see A clear view of pretty much 80% of theparking lot from the interior seating, When we arrived there was already a line (there always seems to be a full house but alimited wait Here every time we?ve driven by now o know why it?s Harry?s Excellent time management, organization, and Superiormanagerial skills that makes for a Customer experience that won?t just meet, but Will far exceed your customer expectations) Isaw a booth that would be perfect for the view of Our Large locked van with the pups inside, we would have a clear view of themthe entire time, He said He would still have to put us on the list in line and order but would save that seat for us so we couldpeacefully rest assured we could enjoy eating there while not having to worry about the line of sight with Our Dogs, He wasexceptional on every sense of the word and likely will be the reason why we feel confident in our hopes to return many manytimes, Next, We we?re greeted by Cole our server who was very kind and didn?t leave us needing for anything, I have to sayDamian however really should be a server also, While He seemed to take on a Helper Role, He was a bright star in thisexperience, He smiled a lot and had a great kindness about him that I feel would reward future guests and put someone like himwho deserves every opportunity or promotion a company can give someone as friendly and attentive as Him a best possibl Read more
That was seriously some of the absolute best food I've had in a long time!! I got the chicken taco meal, and it did not... disappoint! They were made perfectly, it was the perfect portion, staff was friendly and on top of everything in a timelymanner. Not to mention for a family of 4 we would paid about $55, so compared to other restaurants was definitely decentlypriced. Also there were so many options on the children's menu that made it so easy for even my pickiest child to decide! Wewill definitely be coming back soon! Read more
Went on a Friday night after work and was immediately sat and had our drink and appetizer order taken, both came out quick and... was perfect, we didn't even finish the appetizer before our food came out and it was so good and fresh. Our waiter wasphenomenal and was attentive! I'm really impressed with how Chili's stepped their game up Read more