Reviews for IHOP in Lancaster, PA
Just have to mention our server! Her name is Samantha and she was the absolute sweetest young lady. She was friendly and... attentive and I just cannot praise her enough! Also, the food was very good and extremely affordable. Samantha you were awesome!Take care of yourself and your wonderful children!? Read more
Wait was long, 40 min. Nobody greeted us till 20min after sitting down. French toast tastes like it was microwaved. Crepes were... not cooked all the way. My stomach actually hurts now. Eggs was cold.No condiments. No knifes. No coming back Read more
This is the worst I-hop I?ve been to. Although we were seated within 10 minutes that?s the only good thing that happened. We... waited approximately for 10 minutes before waitress came over. Tried to order Strawberry milk shake they had no ice cream. Myhusband ordered coffee had to wait because there was no coffee made. After giving our order I unwrapped my silverware, wish Ihadn?t was very dirty with lots of food stains. We waited approximately 20-25 minutes for food to be served. Food not great.Not very hot. I would have understood if restaurant was crowed it wasn?t. They are very short staffed and most of the stafflooked as if they didn?t want to be there. I will never return. I-hop was my favorite breakfast restaurant not any more. Alsorestaurant is not very clean very run down Read more
Service was great, food was great. Only thing is that the restaurant was absolutely freezing and there were no hand towels in... any of the bathroom stalls Read more
We stopped here for a late breakfast and as soon as you walk in you can tell they were under staffed. Jason greeted us,seated us... and also served us. We ordered from the Under 55 part of the menu...2 eggs,2 pieces of bacon or sausage ,hash Browns and toast.Our breakfast did not come as we ordered. Hash Browns overdone and bacon not cooked crispy. I was looking forward to a good cupof coffee...but for some reason I had to use 3 creams and it was still too strong. So I ordered tea instead...what a great cupof tea. Jason was very efficient and attentive to our needs. Read more
Had a delicious fulling breakfast of French toast????, with my mom ????. Our waiter Jason was very sweet, and kind.,not along... wait either. Read more
Awful service from the get go. No one was there to greet us or even be at the front. Multiple employees would walk by and not... even look in our direction. When someone did come by, she held her finger up, as to say ?one second.? But no words exited hermouth-horrible customer service. If you don?t have time for customers or can?t use the voice box you were gifted, then a badreview is coming your way. We were finally seated, by the way, it?s very uncomfortable. My friend has chronic back pain and itwas very uncomfortable for her. Our waitress was Tonya, who was VERY sweet but I will be honest, she was not very attentive;however, she was attending to most people in the restaurant. After we ordered our food, a slew of people came in, one familywith around 15+ and a couple. Because there was no one to greet them and they had been waiting for at least 10 minutes, thewoman walked back to the kitchen and found employees. She told her husband she found them screwing around in the back. It tookabout 30-35 minutes for our food to come out and we were all sick afterwards? genuinely. The has browns were like not fullycooked and tasted straight up microwaved but for too long. My friend received 2/4 pieces of bacon. The tomatoes in my wrap werealmost plastic like. Our sweet waitress was the only saving grace of the whole place. It wasn?t very clean, the lighting wasdingy, and the staff was rude. Would not recommend coming here or wasting your money, we commend Tonya, though. She was great! Read more
I just went to this IHOP with a large group with kids and adults. They were wonderful to us and extremely accommodating, helping... us join tables, and making sure the kids got their meals right away. The waitstaff was wonderful and efficient despite beingshort-handed, and the food was excellent! I will gladly revisit this IHOP anytime I am in this area again. It is rare thesedays to have such wonderful service, and I was pleasantly surprised! Read more