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Reviews for Ruby Tuesday in Lancaster, PA

Sara Barnhart 1 year ago
1

Absolutely the WORST!!! Went in around 4pm for dinner. No cars in the parking lot. NONE!! Went in and was seated immediately.... Waitress took 15 minutes to come get our drink order. Then another 15-20 minutes to take our food order. No one was in therestaurant at all just us and the kids working. I say kids because they were literally yelling and swearing at each other causesomeone didn't do something right and they were blaming each other. Mind you I had a 10&9 year old with me and they are swearinglike sailors. After waiting almost 45 minutes for food it wasn't even brought out all together. My kids were served first whichwas fine. Then 10 minutes goes by and my husband gets his food. By the time mine comes out 5 minutes after my husband's..my kidsare done eating and have to sit there and wait for me to finish. Again I will stress that the restaurant was NOT BUSY WHAT SOEVER!!!! the food was absolutely cold as if it was sitting back there just waiting to come out. Couldn't let the waitress knowbecause she never came back over to check if we needed a refill or it everything was fine. I had to go up and ask for a checkand she goes oh here just insert your card and went back talking to the other 2 men standing there. Absolutely the worstestablishment ever. No manager no structure nothing. I am a store manager and also a kitchen manager and i am astounded by thelack of food service policies and procedures followed. Will never return and an absolute waste of 60 dollars for cold food thatwas sitting, dried out and flavorless. Service was also the crappiest I have ever encountered. New and improved staff needed inthis place big time. Read more

Ann Miller 1 year ago
3

Bartender slow but drinks were good. Appetizers mediocre at best. Ribs were not hot. Fries burning hot. Skillet cookie was the... worst I have ever had. They are fortunate to have great strawberry margaritas or I wouldn't go back otherwise Read more

Ray d 1 year ago
4

One of the few remaining Ruby Tuesdays. Food was good. All our food came out as ordered. Our server was friendly and made sure... our needs were taken care of. Was a slight wait to get seated but nothing out of the ordinary. Read more

Vanessa Dennis 1 year ago
4

My first time being here. The servers r very friendly. Our food was delicious! Thank u so much! We appreciate u guys.

Marty Loose 1 year ago
5

FANTASTIC dining experience! Every aspect of our visit was phenomenal. The food was simply amazing as was our service. This... restaurant is clean well and staffed. I recommend that you make reservations first if visiting during peak hours. The prices arereasonable and the wait time was short. Highly Recommend!! Read more

DJ 1 year ago
2

Food wasn't bad but the service was definitely a little slow. I totally understand that there is a labor shortage these days,... but when the dust on the lamp shade situated directly above my dinner plate is thicker than the carpet, I definitely have anissue. Read more

Mark Lively 1 year ago
4

This place gets a solid four. Me and wife got New Orleans seafood meal. Talapia with a couple small shrimp on . A good sauce... overtop. Grilled zucchini and flavored rice. All were very good for about 15.00 dollars. It is not a high end restaurant butfood is very solid flavor. Salad bar is awesome and a different drink special for 6 dollars every day. Happy hour deals aregood. I will definitely stop again. Read more

Angela N 2 years ago
5

Beautifully maintained restaurant. We had a very attentive waiter who had everything timed perfectly! The food was hot and... displayed to perfection. We will be back! Read more