Reviews for Subway in Lancaster, PA
The woman who assisted me never spoke; thankfully I knew what to expect as she went down the line. She didn't know the... difference between cucumbers and sweet peppers and looked shocked when I told her I did not want cucumbers. She never smiled(let alone made eye contact), never told me my total but instead waited for me to insert my credit card to pay and never evensaid thank you. When I said "thank you" her response was to simply grunt. To top it off, she sneezed without covering her mouth. The customer service here sucks. P.S. it is not painful to smile! Read more
They don?t accept coupons that?s greed. Almost $15 for a sub and a soda is too much.
Don?t believe the website and door signage that indicate that they open at 9AM. Door is locked, lights are off and the phone... isn?t answered. Read more
I come here relatively often because it?s one of the healthier food options in the immediate area and I work very close by.... There?s an individual that?s working just about every single time I visit, darker skin, short black hair, beard. He?s usuallyvery short with me and mumbles when he speaks and often carries a bit of an attitude which, whatever. I can handle that formyself. He always seems tired, and it?s okay to be tired. He always seems overworked, and if that?s the case subway needs to dosomething about that. I know I have my bad days too, but never in the history of working have I ever huffed, sighed, and rolledmy eyes at a customer for ordering food, the way he did to the woman in front of me today. She was there with, what I assumewas, her handicap son, and elderly mom and dad, just trying to get something to eat. She had ordered two subs for two of them,and when the sandwich artist was done he screamed their total over the counter to them while she was not even at the resister.When she said she needed two more sandwiches, he cursed under his breath and rolled his eyes and was extremely poor in hischoice of attitude. He had never asked her how many subs she was getting in total and the lady even asked politely. The younglady who took my order was very kind and my sandwich tasted fine; however, the way that employee interacted with that womenruined my experience in that store and I?m opting to not return here. I can?t support a business that allows it?s employees totreat others in the way this man is constantly treating customers. Read more
Just a very disgusting place bosses dont care about the customer or workers and workers are highly disgusting honestly should... get shut down???? Read more
The women that works the opening is rude to me an the other male employee that was working. He did a great job. She needs fired.
Absolutely horrendous customer service this morning (I think she said her name was either Vira and Viru). I?ve never seen... anything like it. No greeting, just stared at me when it was my turn, had an attitude the entire time, made the sandwich sloppy.It was so bad that I said something to her and asked for her name to complain. I never do that, but what the heck. So bad. Manoh man, you should not be in customer facing role if you hate people. Read more
The service wasn't very great, and the food seemed old.