Reviews for McDonald's in Lansdale, PA
They don?t even know their own menu. I asked for a BACON quarter pounder with cheese and I never get the bacon ever never ever?... This is like the seventh time that I?ve ordered something and have not gotten my complete order. You still charge me the sameamount you would charge me if you had given me what I asked for. the managers need to be replaced to people who actually careabout working if you do not care about what people pay for and you do not care about your job then you should not be workingthere management needs to change. It?s all on the computer if you didn?t hear the order ask again I?m tired of this McDonald?shiring incompetent children from North Penn high school, and the children are not even the problem it?s the management. Theyare just as bad. The goal working there should be providing quality service and actually caring about your ratings online. Howembarrassing to run a business like this. Management should be handling the food and over seeing all the orders make me surethat it?s correct how embarrassing is it when people spend so much money at your restaurant and they don?t even give you whatyou asked for. Most unprofessional place most unprofessional staff, horrible management going into 2023. You guys definitelyneed to change and start caring about all your stores and reading your reviews. Read more
I love this place since it?s right next to my house but I can?t stress enough the people who take the orders or horrible I pay... for bacon I pay for certain things I never get it on my sandwich this McDonald?s needs to be held accountable for how much moneypeople are actually losing because they don?t exactly get what they pay for If your window people do not have a happy pleasingattitude when taking customer orders please do not have them at the window they clearly do not care about the job or what theyput in the pod system Nobody wants to order from a restaurant if all the employees who are saying welcome to McDonald?s sounddepressed I ordered a bacon Mc double I never get my bacon ever last week I ordered a double quarter pounder with cheese andbacon I never got my bacon fix this asap Read more
Just ordered four big Macs, three with no pickles and no onions one with everything. Lady at the window read off my order... correctly handed me a bag I drove away. Stopped to eat with my kids I have three big Macs two of which are labeled no picklesand no onions one without a label indicating it has pickles and onions upon eating it there are no pickles and onions. I?m tiredof McDonald?s letting me down. Read more
We rarely hit up fast food, but in a pinch and on a road trip the boys will ask for McDonald's. We waited in the Drive Thru for... 15 mins with two cars which seemed excessive. Then they proceed to get the order wrong 3 times! I mean it is pretty easy to dosome nuggets, quarter pounder and fries. Somehow they got it wrong 3 times and then barely helped us fix the order. More of areason to NOT get fast food. Read more
This location ised to be good then I'm not sure what happened. Just picked up a chicken deluxe sandwich. More like a giant piece... of rubber. You bite in to the sandwich and the entire piece of chicken falls out because your teeth can't get through the meat.Disgusting. They locked all the doors which is fine but still leaves the inside pick up option available in the app. So you gothrough the drive thru and they can't find the order. It's a mess over here. Very disappointing as they used to be prettyamazing. Read more
I highly do not recommend coming here. First well over charging for what is offered 4 chicken nuggets small fry and small shake... cost about 9$ and that's a kids meal.They we're hard and cold for are trouble.Bill total was 19.65 2 double cheeseburgers smallfry small soda and medium tea.They server's attitude was very condescending well upset about prices. They forgot the small drinkwhile manager says to another customer they don't forget things as he asked for his sandwich. Read more
The large fry that wasnt........ Ordered a meal, and when I got home opened the bag and was greated by a half full box of... fries. Just screams of neglect by preparing employee. Likely will not be going back here. UPDATE: I was once told "it's alwaysa good idea to give a business a second chance". Apparently that person never stopped at this McDonald's. 2:2 on 1/2 fullfries. I gave two stars originally, but since I got 1/2 the fries I will deduct 1/2 the stars. Read more
4 star for the food and service but a 3 star for the poor choice of floors when it rains outside. We took my grand daughter here... for a chance to Roman around the play area as soon as I walked in it was so slippery. I thought it was just the normal moppingup after the rain water from outside but it wasn?t The entire franchise has the gray tile flooring which is super slippery andcondensate during rain. I almost slipped during the entire time there walking after my grand daughter. They placed wet floorsigns everywhere but the kids there don?t read or pay attention. Other than the hazardous floors, my grand daughter had ablast! Ordered food from the kiosk and grabbed a table number. They delivered the food really fresh and hot! The staff was veryfriendly. Cleanliness was great despite the hard effort of the staff mopping the entire time we were there which was about 1hour. I love the fact that they have sanitary wipes all around for our convenience. Seatings are ample and spacious for largegroups. Location is easy being on a main road of Valley Forge Rd. Although FYI, it?s a pain exiting the shopping center due toHarvey traffic all the time. Overall we enjoy coming here and it?s refreshing to finally get back to pre COVID restrictions. Read more