Reviews for Starbucks in Lansing, IL
Took quite a while to get my drink, there was only one order ahead of me and no line in the drive thru. The cashier was on her... phone texting and I had to wait until she was done before she took my order. Then when I was done, she just walked away, shenever gave me a receipt or further instructions, just left me at the register with the ?waiting for cashier? prompt. ???? Also,my drink was more milk than tea. They?re new so I?ll give them another shot when they?ve worked the kinks out. Read more
You will wait forever at the drive-thru. I ordered a bagel, I received no napkins or a knife. This is how I?m left eating my... bagel now. Very disappointed in this new location. Every drink I also ordered has not been full. Read more
I was in line for ever !! Disappointed!! And they don?t even know how to serve , I ask them something in the drive thrue and... they were made Read more
On top of the hair being embedded in the whip cream. My Carmel ribbon crunch taste like anything BUT how it should... taste??????????????? it was nasty and taste like burnt coffee. waited 21 mins in drive through to be disappointed Read more
Stopped in for red cup day. The staff was great! They were all very friendly! Was in at out
okay but the customer service 11/10. keep it going !!
Excellent customer service! All employees were friendly. Great job!
