Reviews for Tacos & Burritos Rancho Grande in Lansing, IL
Used to be my favorite place, and always looked forward to their cuisine. Toobad that's changed. Not sure if there's a different... owner, different management or what, but the flavor and quality has gone down. I know inflation is causing higher prices allover so I can't argue about that. Just, sadly, no longer as good as it used to be. I'll miss you as I begin searching forsomething better. Read more
The best part of my meal was my Sierra Mist? followed very closely by the beans. Everything here lacked both salt and flavor.... The customer service, like the food, left a lot to be desired. Do your favor, save yourself some time and skip this restaurant. Read more
Ordered to take out i was on lunch break. Tortillas were not cooked enough to eat. They were stiking and looked like they were... just warmed up . I checked them less than 5 minutes after geting them. Dine in was great last time i came. Just remember toask for well done tortillas in advanced. Quality was not worth the purchase for take out. I have been to other places were thetortillas are good and ready to eat and cost less. Dont have time to deal with customer service. I just stoped by to let themknow. They been there for a long time this shluldnt be something i have to deal with. Read more
Always check your order before you leave to take it home! I've been here 4 times and each time there was either something... missing from the meal ordered or it was not prepared the way ordered! The food is really good which is the reason that I goback! They just need to pay attention when preparing orders! Read more
I ordered a chicken quesadilla dinner & a chicken quesadilla and instead I received 4 chicken tacos. Highly would not recommend.... When I got in contact with the restaurant one of their employees informed me that they don?t make quesadillas the traditionalway. Read more
Nasty, we moved to the area and so far have NOT found a real decent Mexican restaurant.This restaurant looks fine but the food... is horrible. We went earlier and not only did the tacos have almost no meat, but the meat (steak) looks like it was chewed thenput on a tortilla. We ordered Al Pastor as well and I cannot describe how nasty it smells, good thing I only got 2 since I hadto throw them out. The seasoning smells so bad and it's like gunk was added to the meat and call it a day. It's a shame thisplace sucks. As a Mexican myself I say this place is completely nasty. And overpriced. I will not be going back here even if Igot paid. I'm very disappointed at this place. Unless you are desperate then go for it as for me I will just go to taco bellnext time. Read more
First time visiting and it was pleasant, good customer service, fast service when you dine in, clean welcoming atmosphere. Food... is authentic and good! Read more
I usually feel bad rating a 1 star, but between the lack of fresh food, incorrect order, and rude service I'm totally okay with... the 1 star review. Food: Carne Asada Tacos were dry, no seasoning, and very small portions. (See photo) Also, one of our greenSalsa cups were old because the Salsa bonded into a jelly/shakeable substance. So nasty! See below for the inquire of Salsabefore knowing this. Incorrect Order: Ordered 2 Elotes. One was supposed to have everything on it, the other everything but noMayo. Unfortunately for us they both only had cheese on it. None had Chile or Mayo. And to top of the experience; Rude CustomerService: I asked for extra Red Salsa for my Tacos because usually I drown my food in Salsa. The lady at the counter stated "Igave you a lot". Proceeded to open my bag of food that was originally sealed, and repeated "Yeah, you have enough". When Ifinally got home to open it there were 6 Salsas for 8 Tacos. Hmm...if asked was it enough, it indeed was not. Overall, it'll bea once and done trip for us. Read more