Reviews for Happy's Pizza in Lansing, MI
First time ordering pizza from happys since I've moved and it's not to far. Will stick with my normal pizza spots. Food took... about a hour and a half to arrive right before the restaurant closed. Grabbed plates and sat down to find one pizza scrunched up on the side of the box like dude was carrying it like a football and both were barely warm basically cold pizza. With therestaurant closed there was no one to call and complain to. No way to return the food and no way to request a refund until thefollowing day. The person I spoke to the next day asked why I didn't call and complain or return the food although theestablishment was closed. Then I was told if I brought back 90% of the food I could get a refund. ( the same food I paid adelivery fee and tipped the driver for waited a hour and a half and received cold scrunched up pizza.) he then agreed to give mea refund. A few days later when the transaction settled I found out the refund was never issued. So now I have to issue a chargeback with the bank. I've heard good things about them but my personal experience was enough that I'll never order from themagain. I worked for my 46$ Read more
Food was okay. They really skimp on the toppings and when I got bread sticks I hardly got any sauce at all with it. Not worth... the premium price when they skimp on everything, if I paid half the price the food would be worth it since it was decent still.Just give me more marinara sauce with my breadsticks please Read more
This Happy?s can be hit or miss but tonight everything was perfect! We got a large pizza with steak onion mushroom and pineapple... and it was absolutely delicious, it could have been cooked just a little long but it still was so good. But that sweet red chiliwings was phenomenal and bursting with flavor!! I?m obsessed! Read more
Husband went for pick up and older gentleman was very rude, our pizza was very burnt and not cut well. Nothing was right about... order even the boneless wings were extremely hard. I always liked them but lately they are not with it. Read more
First time ordering from this location (but long time Happy's eaters in Southeast MI). The menu was a little different from what... we are used to. Ordered online and the only ordering/delivery options were through delivery services. The boneless wings werechicken nuggets but really good. They were crispy and flavorful. Stuffed cheese bread and salad were also good. Salad was alittle skimpy in size. I think picking up would have given us hotter food. Glad this location is now open. Read more
Called the Cedar St/Miller Rd location as it indicated it was open. Placed my order and was told it would be ready in 25-30... minutes. Now I will admit that when I called the girl rattled off some type of location but I couldn't hear a word she said andwhy would I question it if I called the number we always call. I got to the Cedar location to find that it is closed forrenovation. Welp, so I called the number and the guy said yes, they are forwarding all their calls to our North side location onSaginaw. I never got an apology at this point. We decided to still proceed and get our food as we had a hungry bunch of kids athome. (Mind you I am now driving 40 minutes round trip out of my way). When I get there to pick up I was again never given anapology even when I mentioned I just drove all the way from Holt, nor did the gal at the counter say thank you, etc. I get allthe way home and our boneless wings are horrible. We could not even detect a drop of sauce on any of the 3 pounds of wings weordered. They were absolutely gross, not to mention our fries were soggy (of course) after how long they sat there waiting forme to pick up and then drive all the way home. What a waste of $42.00, plus all my gas money and time! Read more
Pizza was fresh, delicious and piping hot. Customer service was on point. Would have given five stars but toppings were skimped... on as you can see in pictures. There was like one olive on four of the slices of my pepperoni and olive pizza. Ham was lackingon the pepperoni and ham. Pizza was still damn good though. Read more
Just ordered. First pizza was soggy, dripping in oil and completely soft. Called and complained to have it remade and this is... what I was given. Truly disgusting and unprofessional. serving a pizza this way is totally unacceptable, when this is literallya reorder for your first careless attempt. Clearly entry level workers who have little experience in food service and qualitycontrol. Read more