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Reviews for Outback Steakhouse in Lansing, MI

Gabe Newhall 1 year ago
3

My wife and I normally love Outback, but this experience was pretty disappointing. First off the manager told us they wouldn't... seat party's of 8, only 6, so we had to sit in 2 separate booths. She told us this was because her waiting staff was quote"weak" and they couldn't serve that many people all at once. (The place was all but empty as you can see in my pic.) Then shetold us her kitchen crew was "very new" and she "didn't trust them to do a good job". At this point I started to wonder if shewas trying to make us leave. Turns out the waitress was very competent and the kitchen staff did just fine. Brought ourexperience from a 1 star to a 3 star. I'll be coming back but it's just for the blue cheese pecan chopped salad. Read more

Mitch Adam 1 year ago
3

Our waitress was ver attentive an competent! An Brought the experience from a 2 stars to a 3 star. ???... The $30 ribeye steak... was thin an kinda bland. Cooked really well but was a bad, cheap cut. Taste like, an looked more like a NY or round steak.... MyCaesar salad had way too much garlic in it I couldn't even finish it. Again prepared very well, but bad product.... Alsodisappointed that the manager said they only will seet party's of 6. We had 8 an were forced to sit in two separate booths.,Despite the restaurant only being at 10% capacity. An the door manager blamed it on the staff, felt very unprofessional. Up sideis it's was a very clean restaurant, in the food was prepared well by the chef, just cheap and poor quality product. I've hadbetter steaks at Applebee's Read more

Chris Jensen 1 year ago
5

Our waitress, Kaylee, was delightful. The Brussels sprouts were outstanding! And yes I ordered my steak rare????

Adrian Ray 1 year ago
5

My husband and I were celebrating our 17 wedding anniversary at Outback. The food was great, but this review is for out... waitress. Five stars isn't enough for the service that we received from Megan. She was very polite and attentive. She listenedand answered all questions that my husband had. She has a beautiful personality and is truly a benefit to the company. If Icould give her 10 stars, I would. GREAT JOB MEGAN!!!!!!!! Read more

Christle Hayden 2 years ago
1

My waitress was amazing. However food, NOT ALL. What you see in the picture is the Bloomin Burger. Layers are (in sequence) bun,... bloomin sauce, bloomin onion, cheese what looks like a preformed-store bought- straw thin patty, tomato lettuce and pickles. Ialso had a side of 10 French fries. Not impressed. Completely wasted money. ???? Read more

Kimberly G614 2 years ago
1

Ordered curbside?was told my wings would be ready in 15 mins?yet I had to wait 28 mins. The wings were cold and old-not fresh at... all! They had been sitting out at least 30+ mins so why the long wait? Not to mention, I only got 8 wings instead of the regular10 wings. A waste of $13! Never will they get my money again! Ugh Read more

Jessica Harmon 2 years ago
1

My fiance and I have previously had very bad experiences at Outback but we received a gift card for Christmas for Outback. I... just finished my semester of nursing school and we wanted to celebrate so we figured we would use the gift card. We started witha way shorter wait time than was quoted which made us happy. Our server was polite but not very prompt. We ordered apps anddrinks and then our food. Our apps were real good. Our main course was so so. My fiances steak was overcooked and our refillstook quite a bit of time to come out. My soup was very bland as well. My daughter got mac n cheese and although she absolutelyloves Mac n cheese (she has never met a mac n cheese she didn't like) she did not like the Mac n cheese at Outback. We told theserver and he said "that's unfortunate" but never offered any sort of replacement or anything. We asked if she could have steakinstead but that we didn't need the sides because we would just use the ones from her Mac n cheese. Her steak was ordered mediumand she received it more of a rare to medium rare and it had a huge chunk of fat on it and running through the middle. She ate 2bites and was grossed out. When we got the bill we were surprised to see that both of her meals were on the bill totaling about$17. With our really bad service and food previous to this one and our mediocre food this time we won't be back to try it a 3rdtime. Read more

Nichole Allen 2 years ago
2

I ordered the blooming chicken with loaded mashed potatoes and Mac n cheese. The only part of the meal that was good was the... loaded mashed potatoes. The chicken had descent flavor but was dry dry dry ???? the Mac n cheese the noodles were hard no cheeseflavor all you tasted was oil and pepper. I was disappointed cuz this was my first time in my 38yrs of life to have Outback. I'msad it looked so yummy in the online picture. Read more