Reviews for McDonald's in Laplace, LA
If drive through was completely automated, customer service would be much better. Let's say there was a body in the window... collecting money. Read more
Can not get breakfast at this McDonald's. they never answered the drive-through at 5:00 in the morning. they are open but you... will sit there and never get your order taken. drove around 3 times to get someone's attention. someone looked dead at me didnot come to the window or come to the speaker at the drive-through. If you open at 5 you should be ready to take orders at 5.not everybody get there at 5 to prepare food and ignore the drive-through. Read more
Came in thru the drive thru. Quick service. Large coke was cold and refreshing.
Amazing staff and such a great manager! Very friendly and polite! If you?re having a bad day and need good food with a friendly... faces to cheer you up. I definitely recommend coming here!! Read more
Horrible service, took forever to get our food and then food was missing. Also the employees had bad attitudes and at one point... some high school students are something from a basketball team walked in and felt like it was taken too long for them to be ableto order so one of them actually walked behind the counter and acting like he was about to start fixing the food himself andnobody really told him anything I would never go back there again. Read more
This McDonald's will cater to cars but not the truck drivers. The dining room was closed I'm pretty sure because of COVID-19... which I totally understand. I placed an order online just to tryout the app. I stood and waited for about an hour in the diningroom. I told the staff I placed an order online but I never got my food and I just didn't even bother with a refund and justwalked out and went to Waffle House across the street. Ironically truck drivers are a piece of the supply chain and often thebeginning miles and final miles. After this experience I'll never go to McDonald's again. ???? Read more
3/21/22 I stopped off for an egg McMuffin. I used curb pick up. That sandwich was to my truck within two minutes of ordering.... Amazing. I have ordered curb side at several McDonalds in the region and that was the fastest by far. The previous one took 23minutes and I had to go to the window and ask. And they included two small plastic containers of jam. I have ordered that samesandwich maybe 10 times in the last 5 weeks at different locations and never got any jam put in the bag. Now if they could learnto put a little salt and pepper with the jam, they would be perfect. I was very impressed. Read more
I ordered my food, then watched the cook scoop old fries into my bag while dumping fresh ones out. Wish I would have gotten... those instead. Read more