Reviews for Chipotle Mexican Grill in Las Cruces, NM

This store/restaurant was clean and the employees were friendly. We had pre-ordered 3 bowls, I got there a little before the... suggested time so still had to wait. The staff came out and made sure I had an order placed and they let me know it was justabout ready. The food was fresh and had good flavor and I find the portions big enough to turn a bowl into 2 servings. Read more

Well, I was denied a children's ship that I usually get and I was a regular customer and that does not matter to them. They... would rather have their rules and Swindle the customer. Do not go here! They're a bunch of greedy shysters and on a power trip! Read more

Worst Chipotle I've ever visited. I have tried their food on a couple of occasions hoping it would be better but nope! The ... online orders are never correct. The Gaucolemole is huge chunks of avacado no jalepeno or onion. Read more

If i could give this location zero stars i would. This place is being ran by lazy teenagers, specially the two tall thin guys in... the front and the cashier who's always more worried about her makeup than giving a good customer service. These kids don't givea f about their job, besides making the ridiculously smallest burritos, these kids would be leaning on the bar talking to eachother instead cleaning the mess they have and refilling ingredients containers which makes this place looking gross and sloppy.The bar and kitchen floor were disgusting, full of trash and tickets, when i suggested the cashier to give the bar a wipe of aswipe to the floor , she just said "we're very short staffed" with a nasty attitude, I'm sorry girl but the restaurant wasalmost empty at the time and how exactly is being short staffed an excuse to be disgusting?? I just wonder.. where's theirmanager?? He/she probably don't give a f either. This place is gross, don't waste your time or money please. Read more

Do not order double meat from this place to go - it?s a waste of money you?ll be lucky to get one serving. Disappointed... chipotle DO BETTER Read more

So I ordered through the app and when I went to pick it up they had not even printed out the receipt and thankfully I had my... confirmation number. The girl who made the bowl put the wrong protein and when I asked one of the coworkers to check it theyjust asked her instead of checking it and then ignored me and so then I made the girl make the burrito I ordered again becauseshe didn't read the order and when she remade it she still didn't double wrap. When I tried to talk to the manager he blew meoff. This is not the first time I have had issue with an app order. But not all of us have time to walk in and order. Also whenyou try calling the restaurant no one picks up and they don't have an answering machine set up. This was really disappointingand was meant to be for a celebration and instead I am frustrated and forced to have to explain why things are wrong instead ofcelebrating my girlfriend. Read more

So update: after a few good orderings, todays experience was an EPIC fail. I have attached a picture but this place is so... incredibly inconsistent it?s almost funny. I am not going back after this. I put in a mobile order and once I got home with myfood I go in for the first couple bites and it just tastes pretty watery. I move around some items and it?s literally soup in abowl. They made no effort to strain any of the items. When I ask for the manager the guy just tells me he will remake it. Nooffer for a drink, a side, nothing for the waste of my time. Well, I?ll be sure not to waste it anymore in the future. Went inbehind a baseball team around 8:40 tonight, by the time it got to my turn it was 9. I went down the line picking my items untilwe got to the salsa. They were out of two, then the cheese? no cheese. That was it for me, I walked out. Disappointed Iwasn?t told they were out of things and weren?t going to restock them until I was at those items in line. I?ll be back but Idon?t plan on going within the last two hours of operation anymore. Read more

Not worth it. The menu states three sides with the quesadillas and show avocado ???? like one of those. When we called they... blamed us. Tricky advertisement. My first and last order from Chipotle. Read more