Reviews for Dunkin' in Las Cruces, NM
Often out of croissants for breakfast sandwiches. So call ahead to avoid disappointment especially after super long waits.
Went to Dunkins drive thru on Lohman in Las Cruces. Had a couple of softball games in El Paso and wanted Dunkins for the trip.... Ordered 2 Boston Creme, 2 jelly, 1 chocolate glazed and 1 original plain. Got these instead. Didn't notice until we were on theroad. Read more
I placed a mobile order on my way to work. When I got to work checked my bag I realized I'm short on my order. I went back got... what I was short on and they didn't admit to their mistake nor apologized. Bad service... Read more
At 8:15 am they didn't have any more blueberry muffins. They have a small selection of donuts I think its like 10 donuts to... choose from. Also, I'm very disappointed with Dunkin' getting rid of the vanilla creme donuts and not bringing back thestrawberry creme. Read more
Am here now. Its 85 degrees in here and, per usual, no light in mens room. On couple of occassions the lobby has been closed. ... Could it be because owner is SO cheap he wont pay employees any $. Suggest u go to Dunkin on Main St for MUCH better experience. Read more
This place is constantly inconsistent. If you order your favorite coffee you may or may not get it. If you go in to complain or... ask for it to be re-made the employees treat you like trash and don't even apologize for the inconvenience. I love DD and evenworked there during college but this location is 4/10 generously. I don't know who's running it or who is in charge but theyneed to go through some form of disciplinary action via DD corporate. When I worked there we had to follow measurements andcustomer service standards and this location has apparently never heard of either. If I could leave a negative star review Iwould. I will be "Dunkin" my credit card at a different coffee shop from here on out. Read more
Every time I pick up my pre order, if it's me or my wife we stand there at least 10 min at the pick up line. Well these ladys... just stuff there face an acknowledge that I'm there but don't say a dame word...like hello I'll be with you in sec. Nothing likethat. Until finally someone with sees me am helps me. Just the worst customer service ever...never fails. I know one thingthough this establishment will not be getting my hard earned money. I see why they have low rating...good job management keep upthe good training!!! Read more
Chris and xoaquin Helped me out. They have really good customer service skills and made me feel welcome and appreciated. If you... need help whith anything just ask them. Keep up the wonderful woks guys. Thank you and stay positive. ???? Read more