Reviews for DiBella's Subs in Latham, NY
Thank you for taking care of me yesterday. A loved one had passed away the previous day, and Dibellas was one of their favorite... places to eat. I ordered 6 subs to-go and they were very helpful and understanding. The food was delicious and the service wasexcellent. Read more
I ordered a Buffalo Chicken Salad. It?s one of my favorite meals to order out, so imagine how frustrating it was when this one... turned out to be disappointing. The salad and chicken were prepared ahead of time, and they give you blue cheese dressing andBuffalo sauce packets to add to it. The chicken was dry and bland, and the added sauces/dressings result in a lacklusterflavor. To be fair, I?ve had their sandwiches before and they are much better. Read more
Stopped in to buy 3 large subs, no customers but employees busy making subs. Must be a lot of call in. Waited about 5 minutes to... give my order, 7:08 pm. Ordered 2 cold subs and 1 cowboy. Paid 12 minutes later. 7:30 asked cashier what?s taking so long. Justthen, an employee brought the subs over to her. She said they shouldn?t have taken 22 minutes. She didn?t know why but she keptapologizing for taking so long. I said it wasn?t her fault. Got home, cold subs good, cowboy not so good. Very dry, overcooked, fatty pieces. Don?t know what happened. Read more
The food here is truly delicious. My main issue, though, is the length of time it takes to get your food. I know everything is... made to order and requires a little wait, but when I pick up for customers, they always take a ridiculous amount of time. It'slike delivery orders get pushed back for orders that have walked in which is annoying and not fair considering my customersordered before the walk-in customers arrive. I frequently will drop my orders from here because of the wait time. I love theirsubs, otherwise. Read more
Very good old fashioned subs. I got the Dagwood and it did not disappoint. A lot of meat and the bread was wonderful. We will be... going back. Read more
We waited 10 minutes in a pretty empty restaurant with 6 employees making subs before anyone came to take our order BUT the sub... quality is AMAZING! They?re a little pricey but you?ll enjoy the quality and the amount of meat they put in the sub. Read more
Was DiBella?s the best sub I?ve ever tasted? No, but it was pretty darn good. Having great bread really amps what was a pretty... normal sub up to a 10. The everything seasoned bread - holy cow! That should be an option on every sub everywhere. The portionsize was larger than expected and the price was reasonable. They lose a star for the convoluted ordering and paying process -it?s one of these places that gets annoyed when you aren?t a regular and you don?t know what you are supposed to do. Orderingand paying shouldn?t be a confusing process - and it was here, at least for this first timer. Restaurant and restrooms werevery clean and great from a Covid standpoint as well! Read more
Horrible. Placed an order for online pick up of 5 subs at 7pm. 7:30 still waiting and finally left at 7:40. One particular... employee had zero interest in acknowledging customers and had no idea what was going on. One set of customers were handed theirsubs and nobody came to check them out at the register for at least 10 minutes. Person in front of me was waiting way past theirpick up time for their online order and then was told they were out of an item they ordered. They left without it because theywere already disgusted with the wait and received zero apology. After spending $90 on 5 subs, I get home and the bacon wasmissing on 3 of the subs, which added up to almost $10 I paid for but didn't receive. Absolute joke. Never again. Read more